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Managing NHS App notifications

If you are using the NHS App, you can choose if you want to receive notifications or not.

Notifications are not available when you log in through the NHS website to access your services.

We use notifications to tell you when you have a new message.

Read more about messages in the NHS App.

NHS App notification preferences are now managed in your device settings.

How to manage your notification preferences

  1. Log in to the NHS App.
  2. Select the Account icon in the top corner.
  3. Select Settings.
  4. Select Manage notifications.
  5. Follow the link to your device settings.

Turning your notifications on or off may take up to 24 hours to take effect.

If you use the app on multiple devices, you'll need to allow notifications on each device.

If you share your device with someone else and your device has notifications turned on, anyone who uses the NHS App on the device will also receive notifications.

We are testing sending more messages from NHS services to some app users. It’s a convenient and secure way to get appointment reminders and other messages that you might usually get a different way - for example, through text messages or letters.

If you do not turn on notifications, we may not send you some of these messages.

Page last reviewed: 6 December 2023
Next review due: 6 June 2025