The messaging services available in your NHS App depend on your GP surgery or healthcare providers.
You may be able to:
- view messages from your NHS healthcare services (through the NHS App Messaging service)
- send messages to your GP surgery (through GP surgery systems)
- request advice and view responses from your GP surgery, or follow up on things like test results (sometimes called an online consultation)
- view and send messages between you and your healthcare provider (for example, from specialist doctors at a hospital)
You can also turn on notifications for the NHS App to find out about new messages. You cannot get notifications when using a web browser to access your account through the NHS website.