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Who can have an NHS account

Information:

We have changed how we talk about accessing certain NHS services online. We now call this logging in to your NHS account, whether you use the NHS App or the NHS website to do this. The services we offer have not changed.

To have an NHS account and use the NHS App or NHS website to access NHS services, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.

If you’re aged 13 to 15 years old

You may need to ask your surgery for access to GP online services if you do not already have this.

Getting a digital NHS COVID Pass

You must be 13 or over to get a digital NHS COVID Pass for travel abroad through your NHS account.

Find out more about who can get a digital NHS COVID Pass.

If you cannot set up an account, it may be because:

You’re registered at a GP surgery outside of England or the Isle of Man

Contact your surgery to find out which online health services you can use.

You’re a member of the armed forces, or are a veteran, service leaver or non-mobilised reservist

If you’re registered at a surgery provided by Defence Medical Services (DMS), you cannot currently have an NHS account to use the NHS App or NHS website to access NHS services.

Find out more about the health services available to you as a serving member of the armed forces, or as a veteran, service leaver and non-mobilised reservist on the NHS website.

Page last reviewed: 5 April 2022
Next review due: 5 September 2022