Information:
We've updated the NHS App to make it easier to use. Find out more about what's new in the NHS App.
To turn notifications on or off, from the home screen:
- Select Profile.
- Select Notifications.
- Follow the link to your device settings.
Changes may take up to 24 hours to take effect.
If you use the NHS App on more than one device, you’ll need to allow notifications on each device.
When you will not get notifications
Even if notifications are turned on, you will not receive them if you:
- log in to use NHS App services on the NHS website
- install the NHS App in your private space on an Android device
- hide the NHS App on an iOS device
If you share your device
If your notifications are turned on, anyone using the NHS App on that device may see your notifications.
How to receive messages and turn on notifications in the NHS App
This video explains how to receive messages from your trusted healthcare providers and turn on notifications in the NHS App.
Media last reviewed: 24 March 2026
Media review due: 24 March 2029
Media review due: 24 March 2029