AFFINITY PHARMACY
PARK ROAD MEDICAL CENTRE, PARK ROAD, BRADFORD, BD5 0SGContact details and opening times
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Reviews
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Review titled Unprofessional
Rated 2 stars out of 5
by Sarah Thompson - Posted on 25 March 2024
On a few occassions there has been an issue with the delivery of medication and staff have been unhelpful. My mother is 90 yrs old and is unable to walk down the steep slope to the pharmacy to pick up her medication, so a request for delivery was made. Thursday I believe on the 21st March my mothers medication was left in the hallway downstairs by the main entrance where it could have been tampered with or taken. I believe I have asked before regarding delivery that it is handed to my mother. Why this is not standard practise I do not know. But there seems to be a couldn't care less attitude when I do speak to someone including the surgery reception.
Visited March 2024
Review titled AFFINITY PHARMACY
Replied on 25 March 2024
Dear Sarah, Thank you for bringing this to our attention. My name is Mohammed and I am the Pharmacist Manager. I am sorry to hear about your delivery issue and I understand your concern. I have reviewed the information and can advise that we do not leave medication unattended. We always leave medication with care staff in the building if we are unable to deliver directly to the patient. This has been confirmed by our delivery driver. Please speak to the care staff in the building for further clarification on why the medication was left in the hallway. I would like to assure you that we have taken this matter seriously and have put measures in place to ensure this does not happen again. Please feel free to call me on 01274 726330 should you require further information. Thank you, Mohammed, Pharmacist Manager
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Review titled Great Pharamcy
Rated 5 stars out of 5
by Amina - Posted on 04 December 2023
Very friendly and helpful staff. The pharmacist was very helpful. He was able to give great advice and give me what was needed to treat my problem accordingly. The pharamcy was also clean and tidy. The shelfs were also organised which makes it easy for customers like us to find what we need quickly. Overall great service from all the staff!
Visited October 2023
AFFINITY PHARMACY has not yet replied.