Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Carol Baker - Posted on 08 March 2025
Had a problem Thursday late on with an allergic reaction to a patch I am on so emailed the surgery with a picture of the red mark and they called me with an appointment for the next morning I was then prescribed cream I know from work mates who have problems getting an answer or appointment that I am really lucky to be with Willow bank.
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Slow practice
Rated 1 star out of 5
by Anonymous - Posted on 02 April 2025
Over the last few time I have been the doctors I have had to wait over 30mins to see someone. On the 1st April I waited over 45 mins to see someone... i was with the nurse for 2 minutes. I was not happy as I was late to pick up my children from school. I would not recommend the Practise.
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Great diabetic specialist
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2025
explained things to me and recommended things to do and has made a great positive impact physically and mentally
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Aftercare
Rated 2 stars out of 5
by Anonymous - Posted on 24 April 2025
Had a breast operation to remove cancer cells needed to see a nurse to look at wound to see if there was an infection had appointment cancelled 4 times and had to go to 3 different places I understand staff absences due to illness but surely they have cover we will see what happens on Friday
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Fantastic nurse
Rated 4 stars out of 5
by Anonymous - Posted on 22 February 2025
I recently visited this practice for my smear test and was put at ease by a fantastic nurse. She spoke through the process with me, answered any questions I had and made sure that I was okay through every step.
Visited February 2025
Willow Bank Surgery has not yet replied.
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Review titled Not happy
Rated 2 stars out of 5
by Waste of time - Posted on 07 February 2025
First waited 55 minutes with a poorly 2 year old. Then a couple had missed there appointment by 30 minutes 😡and still got seen before us. After seeing the doctor 🙄 I went to get the prescription from the chemist only to have a someone else prescription. This is disgusting. 🤬
Visited February 2025
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Peram Singh - Posted on 14 February 2025
I would like to express my gratitude to the staff and doctor for their care and attention. I appreciate how Doctor took prompt action regarding my ongoing issue and provided valuable advice throughout the process.
Visited February 2025
Willow Bank Surgery has not yet replied.
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Review titled Not great
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2025
Wasn’t listened to , didn’t seem to know why I was there , even though he’d asked to see me , felt completely ignored , won’t see this doctor again
Visited February 2025
Willow Bank Surgery has not yet replied.
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Review titled Improved practice
Rated 5 stars out of 5
by Carole locker - Posted on 07 February 2025
Came to have Vitamin B12 injections, lovely lady, no waiting to be seen, also saw male nurse who was extremely helpful. The practice seems to be a lot better and organised.
Visited February 2025
Willow Bank Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by David - Posted on 07 February 2025
I attended my appointment yesterday and found the nurse to be very supportive and helpful, she helped to put my mind at ease over some issues that have been bothering me I would highly recommend this practice.
Visited February 2025
Willow Bank Surgery has not yet replied.