West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent very professional
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
The nurse performing my smear was very informative and professional putting me as ease and providing all the information I needed for my repeat appointment
Visited March 2025
Review titled West Lodge Surgery
Replied on 13 March 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Good practice
Rated 5 stars out of 5
by Jackie partridge - Posted on 21 March 2025
After a short wait to get through on the phone, which I expected with time of day I called. I was able to have my query dealt with and an appointment given that was suitable for both, before I finished my call, i asked If I could hand the phone to my daughter, who also had a query, which we were told yes. My daughter had her query dealt with and appointment given via the same call. The lady who took the call was friendly, very professional and helpful.
Visited March 2025
Review titled West Lodge Surgery
Replied on 21 March 2025
Hi Jackie, We appreciate your feedback and look to continuously improve our service to our patients. WLFP
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Review titled Very Poorly
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2025
I am really disappointed with the NHS west ledge surgery. I tried to book an appointment at three different occasion and was advised to ring tomorrow. When I rang next day , I get the same advice. I clarify this is not an emergency appointment so can you book me next or following week instead. Recipient put me on hold and went to speak to the GP. But my GP refused to see me which is inconsiderate and seems like GP are not willing to do their job rather try to push patients to go walk in centre or A&E. Its ridiculous that we pay for it but we can’t book a GP.
Visited February 2025
Review titled West Lodge Surgery
Replied on 13 March 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Nice Health Care Workers
Rated 5 stars out of 5
by Carol Clayton - Posted on 13 February 2025
I visited the practice for a Asthma review. The nurse was professional and caring. She understood where I was going wrong with my inhalers, and gave me a much better undersunderstanding.
Visited February 2025
Review titled West Lodge Surgery
Replied on 24 February 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great, family friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
I’ve been really impressed with the service friendliness and efficiency at the practice. The nurse today was very thorough, supportive and caring. Especially with my newborn who had to come along to my appointment.
Visited February 2025
Review titled West Lodge Surgery
Replied on 07 February 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Lovely nurse
Rated 5 stars out of 5
by Jasvinder uppal - Posted on 04 February 2025
I attended my gp practice on the 04/02/25 for an appointment and was greeted by a lovely nurse. She is an absolute credit to the practice such a kind, gentle, caring lady we could do with more nurses like her. I have a lot going on at the moment and she was just so lovely to talk to and made me feel so much better after our chat. She is an absolute credit to the practice.
Visited February 2025
Review titled West Lodge Surgery
Replied on 07 February 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Professional and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2025
I was seen early and the nurse was professional, friendly and put me at ease - this was much appreciated.
Visited February 2025
Review titled West Lodge Surgery
Replied on 24 February 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Always helpful
Rated 4 stars out of 5
by Robert Mortimer - Posted on 10 February 2025
I have big problems at this time attending hospital for Cancer treatment it I hard to chose when or if I can get Doctors appointments, but yhe staff have been very helpful and managed to squash me in they are always pleasant to me and my wife thank you
Visited February 2025
Review titled West Lodge Surgery
Replied on 24 February 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Lovely Practice Nurse.
Rated 4 stars out of 5
by Anonymous - Posted on 11 February 2025
Came in this evening for a routine apt. The nurse was running on time and was very professional. Really lovely lady.
Visited February 2025
Review titled West Lodge Surgery
Replied on 24 February 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Amazing Care
Rated 5 stars out of 5
by Bethany Wilson - Posted on 06 February 2025
Nurse was warm and professional throughout. Made my smear feel painless. She was informative throughout my smear test and before and after vaccination of my 1 year old. Amazing service thank you.
Visited February 2025
Review titled West Lodge Surgery
Replied on 07 February 2025
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.