Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Stakes Hill Lodge, Vine Medical Group - shameful!!!
Rated 2 stars out of 5
by R.Lovell - Posted on 23 April 2025
At 11.30am yesterday my 88yr Mother saw the Nurse for a pre-booked BP check, I was concerned for my mother as her chest sounded rattly so I asked the Nurse if she could arrange a Doctor to listen to my Mother’s chest? The Nurse refused to get a GP to listen to my Mother’s chest as he was ‘full’ she said even though you could physically hear her chest was crackling and she could not take a full breath. The Receptionist also confirmed the surgery was ‘busy’ and there were no emergency appointments left for that day at 11.30am!! I sat outside the surgery in my car and called 111 who helpfully said he would call back within the hour with a ‘ Plan’ for my Mother. I decided to drive her to St Marys Treatment Centre from Waterlooville anyway and we stayed there for 3 hours 10 minutes in a packed waiting room when all that was needed was a GP see my 88 yr old Mum at her own surgery!! The Paramedic who treated my Mother said due to her frailty and her age she should have been seen at the surgery right away because she was already inside the surgery. Shame on you Vine Medical Group. You have some good staff members there but some god awful ones!! Thank goodness the hospital I work out does not treat its patients like this surgery does!!
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Sheelagh Briley - Posted on 11 April 2025
I was see on time and the doctor was very nice. He asked lots of questions and didn’t treat me like a child.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2025
I have had to make two appointments recently, it was very straightforward and resulted in my being able to see someone on the same day. Wonderful result.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Respiratory Nurse Clinic
Rated 4 stars out of 5
by Anonymous - Posted on 30 April 2025
it was good to have s follow up with a Practitioner who listened and evaluated- A plan then made that we both felt was the best way forward
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2025
Nurse was amazing. Really supportive. Professional while personable, really made a difference on the day.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Reassuring Experience
Rated 5 stars out of 5
by Michael Williams - Posted on 17 April 2025
Having recently used free Blood Pressure check and needing medication as a result, the ECG follow on protocol was a reassuring appointment. My nurse practitioner was excellent and I felt confident in the future after wards. Many thanks.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Lorraine Walker - Posted on 16 April 2025
I was extremely impressed with the doctor that I saw on 15th April 2025. He put me at ease, seemed genuinely concerned with my problems showing a great deal of empathy and understanding. He examined me, explained the process going forward regarding treatments etc giving me details of who to contact next for help. I left the surgery feeling very satisfied and confident.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Lovely people - rubbish logistics!
Rated 4 stars out of 5
by Anonymous - Posted on 09 April 2025
I am a new patient. First appointment cancelled. I had to re-request. Doctor was brilliant! Blood test appointment - cancelled!! Had to re-request. Phlebotomist was amazing! The most recent receptionist (not the first couple) was useless and came over quite rude!! In short - great professionals (mostly) but rubbish logistics!
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2025
The nurse I saw is always polite and listen s to what I have to say. She has helped me with my diabetes.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Fantastic, empathetic and holistic
Rated 5 stars out of 5
by Debbie Morgan - Posted on 24 April 2025
My mother attends weekly for dressings. Her care has been nothing short of amazing. At all times she has been treated with the utmost respect, with empathy, understanding and professionalism. Her care has been carefully explained acknowledging her deafness, which she herself fails to acknowledge! Her care, when required, has been seamlessly transitioned from HCA, to nurse, to GP and referrals made as deemed necessary all within the one appointment. It genuinely was as if she was the only patient and quite obviously she is one of many 1000s. Any ‘outside appointment’ queries have been responded to by the reception team in a calm and caring manner. As a carer I am truly grateful for the service provided by Vine Medical Group to my elderly mother. Thank you all so much
Visited April 2025
Vine Medical Group has not yet replied.