Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled job well done
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2025
I arrived on time for my appointment and was called forward within five minutes. I was dealt with efficiently. I asked the nurse about arranging a further test in the future, and she said I could have it done there and then if I was happy to do that. I was and it was done, it saved me a later trip. Well done young lady!
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Quick service
Rated 3 stars out of 5
by Anonymous - Posted on 24 April 2025
I attended for a phlebotomy appointment. I was called in immediately, even though I was early. The phlebotomist was polite and professional. No pain was experienced.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Waste
Rated 2 stars out of 5
by Anonymous - Posted on 08 April 2025
,a waste of an appointment that someone else more urgent could have used.I have dressed my dad's lymphoma legs for the past few years so was surprised to be called to book an appointment for them to be treated having explained to the person.but she carried on with the booking but booked me in twice for the same reason,(received text message reminder)so I had to pop to Stakes lodge to cancel the appointment on the Friday as I explained I had a prior appointment and it was short notice(next afternoon)I felt sorry for the nurse at the appointment as she was embarrassed and couldn't apologise enough about wasting my dad and mine time.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Excellent, Thorough Care from a Dedicated Team
Rated 5 stars out of 5
by Sana Latif - Posted on 23 April 2025
I’ve had a consistently positive experience with Vine Medical Group. During my recent appointment with the diabetes nurse, I was especially impressed by how thorough and attentive she was. She took the time to explain everything clearly and made sure all my questions were answered. It’s clear she genuinely cares about her patients. The entire staff has always been professional and welcoming. I really appreciate the level of care provided and would highly recommend Vine Medical Group to others.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
The task was done nice, quick and easy! Straight forward. I also asked questions and I got answers as I was expecting! Friendly environment, knowledgeable staff! Thank you
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Never a good experience
Rated 2 stars out of 5
by Anonymous - Posted on 24 April 2025
Again poor performance from vine medical group, booked over the phone for nurse to remove stitches. Was told my appointment was at Stakes Hill Lodge. When I got to Stokes Hill, I was told my appointment was at Forest end so that was a wasted journey when I got to Forest and surgery. The nurse could only take out two stitches she couldnt see the other ones which wasn’t her fault as she had never done a neck wound before she said.. So I’ve had to go somewhere else to get my stitches out of my neck as Vine medical group could not do it. You generally can’t get an appointment to see a doctor there anyway, so I’m not surprised they can’t get stitches out either.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Not very good communication
Rated 4 stars out of 5
by Michelle Doyle - Posted on 23 April 2025
I had an appointment today at 11:30 and when I got there I was informed that my appointment was cancelled. I was not informed that it had been cancelled which I find very disappointing as I’m disabled and it takes a lot of time and effort to get to these appointments and causes a lot of stress for myself and my husband.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Great doctor and nurse consultations
Rated 5 stars out of 5
by Andrew Cassels-Brown - Posted on 23 April 2025
At my doctor's appointment yesterday I was very pleased with the professionalism and quality of advice and care I received from the doctor yesterday (and other healthcare professionals (doctors, nurses, Health care Assistants) since joining the practice 18 months ago......and the admin team responses have also been very helpful when I've actually gone in face to face. Many thanks Team Vine keep up the good work!
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Unprofessional
Rated 1 star out of 5
by L M B - Posted on 27 April 2025
I have diabetes, so I have to attend numerous doctors appointments throughout the year. The nurse I have seen on this occasion for a B12 injection didn't have a clue on how to do that properly. When I entered the room, I noticed that the syringe was already prepared with the substance she was going to inject into me when I knew that a needle, syringe... should always be open in front of the patient. I requested to have a new one prepared, and she said it was the last one, and if I don't want it, I can leave and wish me "good luck in booking another appointment." probably about 2 months' time. I took my chances, and I agreed to have that one because I really needed it because I was already overdue by about 6 weeks since I had to cancel my original appointment for personal reasons. She did it without sterilising the injected aria first, and also, she only put on the gloves with a sarcastic comment: "Since you are like that, I should protect myself." That sorts of things are happening to me almost every time I attend an appointment at Vine Medical Group, regardless of the site. Definitely not recommend! I am thinking of changing the doctors.
Visited April 2025
Vine Medical Group has not yet replied.
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Review titled Great Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 16 April 2025
Very supportive and helpful consultation seen on time upstairs room not an issue but prefer downstairs
Visited April 2025
Vine Medical Group has not yet replied.