Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Blood Pressure Check
Rated 4 stars out of 5
by Lynnette Gauntlett - Posted on 11 January 2025
Arrived early and went in on time. Very efficient HCA and no problems and another appointment was made. All seemed clean and tidy and staff very pleasant and helpful.
Visited January 2025
Review titled Vine Medical Group
Replied on 20 January 2025
Dear Lynnette, Thank you for leaving us your review. We will pass your comment on to the HCA team. Kind Regards, Vine Medical Group
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Review titled Health care and advice that makes you feel heard
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2025
A routine visit with the practice nurse. Very gentle and approachable with time to listen. Gave lots of additional information and advice which made me feel looked after and satisfied I was getting the right treatment and support available to me. Very helpful and compassionate experience
Visited January 2025
Review titled Vine Medical Group
Replied on 20 January 2025
Dear Patient, We appreciate you taking the time to leave us your review. We will share your comment with the nursing team. Kind Regards, Vine Medical Group
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Review titled Very helpful and friendly staff
Rated 5 stars out of 5
by Mike - Posted on 17 January 2025
The doctor I saw was very helpful friendly and through. I wasn’t rushed and felt he really wanted to get to the bottom of my problem The reception staff were very friendly and helpful also
Visited January 2025
Review titled Vine Medical Group
Replied on 20 January 2025
Dear Mike, Thank you for taking the time to leave us your review. We will pass your feedback on to the team. Kind Regards, Vine Medical Group
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Review titled AI and automation texts are problematic
Rated 2 stars out of 5
by Anonymous - Posted on 30 January 2025
Recently had blood tests vit D low. Sent a text and told to buy over the counter supplement. Had not bothered to check my notes to see I am already on the tablets & injections and therfore this needs further investigation. They do not physically look at results it is automated and so it is not flagged up. Using AI to scan letters and automation to send texts after tests is saving time for them but will lead to problems for patients not giving correct advice.
Visited January 2025
Review titled Vine Medical Group
Replied on 10 February 2025
Dear anonymous, Thank you for raising this issue with us. We'd like to look into this further. Please would you email us at hiowicb-hsi.vinemedicalgroup-complaints@nhs.net with your details so we can investigate what happened. Kind Regards, Sarah Assistant Practice Manager Vine Medical Group
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Review titled Very informative
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
Didn’t wait long. Everything fully explained. After vaccinations care was taken to explain possible side effects. Was easy
Visited January 2025
Review titled Vine Medical Group
Replied on 10 February 2025
Dear Anonymous, Thank you for leaving us a 5 star review. Kind Regards, Vine Medical Group.
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Review titled Good practice
Rated 5 stars out of 5
by D trick - Posted on 26 January 2025
Easy ample parking at the health centre.fairly empty spacious waiting room. Had to wait an extra 25min. When seen HCA was very efficient and friendly as well as the receptionist.
Visited January 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear D Trick, Thank you for leaving us a 5 star review. We will pass your comments back to the team. Kind Regards, Vine Medical Group
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Review titled Easy blood test
Rated 4 stars out of 5
by Jackie Buckley - Posted on 28 January 2025
Easy to book blood test at surgery. Receptionist friendly and helpful. On day pleasant Receptionist. A little wait, but happy and friendly nurse. Efficient appointment. Pain free and no bruise!
Visited January 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear Jackie, Thank you for leaving us your review. We will pass your comments back to the team. Kind Regards, Vine Medical Group
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Review titled Brilliant Dr
Rated 5 stars out of 5
by Kenn Groves - Posted on 20 February 2025
Brilliant Doctor Her name evades me but started with N she was the best Dr l’ve seen for a long time as she never gave that talk that tells you it’s time to go and listened to all of my worries if only l could see this Dr for every appointment l would know l was a person that needs help and not had the door opened for me as my 10 minuets is up
Visited January 2025
Review titled Vine Medical Group
Replied on 13 March 2025
Dear Mr Groves, Thank you for leaving us such a lovely comment. We will pass it on to the GP team. Kind Regards, Vine Medical Group
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Review titled Practice not practicable
Rated 3 stars out of 5
by Anonymous - Posted on 18 January 2025
I didn't have long to wait for my appointment and the nurse I saw was lovely and kind. Car park was full but no one in the surgery
Visited January 2025
Review titled Vine Medical Group
Replied on 20 January 2025
Dear Patient, It's good to hear you didn't have to wait long for your appointment and that the nurse was kind. All the best, Vine Medical Group
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Review titled Cervical screening
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2025
I recently went in for a cervical screening and I was very impressed with the surgery and the nurse who performed the test. I didn’t have to wait too long to be seen and when I was seen by the nurse I was well informed regarding the screening process and made to feel comfortable. The process itself was done very quickly and made as painless as possible which I was very impressed with. Very good experience and I hope this review encourages people to get their own screenings done
Visited January 2025
Review titled Vine Medical Group
Replied on 20 January 2025
Dear Patient, We appreciate you taking the time to leave us your feedback. It's good to hear that you had a good experience for your screening. Thank you, Vine Medical Group