The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Running to time
Rated 5 stars out of 5
by Scott Batty - Posted on 13 February 2025
The doctor was running exactly to time. She was interested and caring, even though my condition is relatively low risk.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2025
On my recent visit the Doctor that I saw (and also who I have seen on several occasions for the same issue) was extremely kind, considerate and as always is eager to help. My experience with this surgery/partnership is always very good.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Excellent help
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2025
I was called by the nurse following test blood test results. The help and advice I received was clear and very helpful to resolving my concerns about my health
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Good understanding staff , from reception to Dr level
Rated 4 stars out of 5
by Arran Davidson - Posted on 06 February 2025
Very empathetic staff throughout. Whether that’s be reception staff.. or my recent doctor ! Being pregnant and still having enough energy and enthusiasm. This Dr.. really makes me feel comfortable & relieving after I leave.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great Surgery, Great staff!
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2025
I had an excellent experience with the doctor and the entire staff. The doctor was thorough, attentive, and took the time to answer all my questions. Nice clean Surgery. Very kind and supportive staff.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Bladder infection
Rated 5 stars out of 5
by Joan Woodhouse - Posted on 15 February 2025
Received a phone call from the doctor to say my urine sample showed I had a bladder infection and she had prescribed an antibiotic.I picked it up from my pharmacy later that morning.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Disappointing
Rated 3 stars out of 5
by Anonymous - Posted on 19 February 2025
Arrived for a 9.10am appointment but was not seen until nearly 10am! Absolutely awful! There was a mix yp with patients and the doctor saw the wrong person which im turn meant the correct person had to be fitted in thus putting everyone back by nearly an hour!!
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Prompt attention
Rated 5 stars out of 5
by Mark Skilton - Posted on 18 February 2025
I submitted an eConsult and received a call back within 5 minutes. I was offered a physio appt. for later that day. I accepted despite doubting that physio was the correct treatment for what appeared to be an infected elbow. I arrived early but was seen promptly. As suspected the physiotherapist couldn't treat the problem but asked a doctor examine me ( came within two minutes), who prescribed antibiotics for the infection in my elbow.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Many thanks.
Rated 5 stars out of 5
by James - Posted on 13 February 2025
Had minor surgery, doctor and his colleagues were great, Fully explained procedure and were friendly and relaxed. A pain free experience. Many thanks.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Confused
Rated 3 stars out of 5
by Anonymous - Posted on 26 February 2025
I asked for a gp appointment, I received a physio appointment and now I am asked to comment on the gp sppointment, that I haven't received.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thank you for your review and apologies for the confusion, sometimes your appointment is more suited to a specialist such as a physio to be able to help with more specific needs