The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2025
I was seen before time very professional appointment very satisfied with my treatment friendly service
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great nurse appointment
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2025
Pleasant experience. Nurse was kind and gentle and completed procedure comfortably. There was a disruption in the waiting room however and staff did not look to be handling it. Also the electronic touch screen sign in board was slow, so I ended up over pressing and causing an error, and a queue developed behind me
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures.
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Review titled Excellent specialist GP
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2025
The GP was an incredible listener and helped my son feel very comfortable to talk about his situation. His experience and specialist knowledge of children and young people who have a unique way of seeing and living life, enabled us to be seen and heard and understood. We were not at all rushed and felt able to take time to have a good discussion about why we were there and what our next steps could be. We left the consultation with the information we need to help us research our next steps and a sense that the GP is available to us as and when needed to help us make our decisions going forward. Thank you!
Visited March 2025
The Lodge Health Partnership has not yet replied.
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Review titled 100 % pleased with this practice
Rated 5 stars out of 5
by Annette Beynon - Posted on 15 March 2025
Cheerful, helpful receptionist 's. Clean surgery and toilet. Professional clinician, listened to my worries and reassured me. Took time to explain conditions, results and what happens next.Phlebotonist was cheerful, gentle and chatty. I love this practice !
Visited March 2025
Review titled The Lodge Health Partnership
Replied on 15 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Very good service
Rated 4 stars out of 5
by Anonymous - Posted on 08 February 2025
The Doctor regarding my concerns and the nurse regarding my ECG were excellent.They were both friendly,professional and caring.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Professional Consultation
Rated 4 stars out of 5
by Simon - Posted on 11 February 2025
I submitted an e-consult form and was contacted then seen by a GP within a few days. The e-consult form is a bit of a pain but I guess a necessary evil. I was happy with the way the consultation was handled. It's the next step that may be more problematic as I get referred on.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for your feedback, we appreciate you taking time to do so. We share this feedback amongst the teams as it is good for training.
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Review titled Great doctor.
Rated 4 stars out of 5
by Mrs j cane - Posted on 12 February 2025
I have seen this doctor 3or 4 times now. Actually listens. Very much a people person.. Follows up on tests. I would always ask to see her as my first choice . Very professional.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2025
I felt, having provided the surgery with sufficient information to assess my healthcare needs, I was met with a timely, reassuring, thorough, receptive, warm and helpful service. On this experience I couldn’t ask for anything more, thank-you and well done, much appreciated
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Good Practice
Rated 4 stars out of 5
by Susan Toovey - Posted on 17 February 2025
Saw doctor within 2 weeks for regular prescription review. Doctor was pleasant and thorough. Discussed some worries I had and carried out examination requested.
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Nurse Appointment
Rated 5 stars out of 5
by Tom Tai - Posted on 15 February 2025
I was very well looked after during this appointment. My treatment went very well and have explained to me the whole process. I'm pleased and grateful 🙏
Visited February 2025
Review titled The Lodge Health Partnership
Replied on 08 April 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.