The Drayton Surgery
280 Havant Road, Drayton, Portsmouth, Hampshire, PO6 1PAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nurse was late
Rated 2 stars out of 5
by Anonymous - Posted on 16 August 2023
I arrived 10 minutes before my appointment, but then had to wait 35 minutes before being called in for my blood test. In that time, the nurse never came out and called anyone else in. There was no apology when I was finally called in. Maybe there was a valid reason for making me wait, in which case an explanation might have been polite.
Visited August 2023
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 August 2023
I was able to see a health practitioner and discuss my problem. I was given advice and an X Ray was organised within 2 days.
Visited August 2023
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Review titled My Gashed leg
Rated 5 stars out of 5
by Ronald S - Posted on 16 August 2023
The nurses dressed the wound twice a week for several weeks, then a compression stocking to aid healin. I have been treated with the utmost respect and care
Visited August 2023
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Review titled My experience
Rated 5 stars out of 5
by Christopher J - Posted on 15 August 2023
I have only been part of Drayton surgery for a few months and I have dealt with them a handful of times and so far the service I have received has been absolutely outstanding, very quick and efficient. 10/10
Visited August 2023
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Review titled My experience
Rated 5 stars out of 5
by Victoria H - Posted on 16 August 2023
I feel that we all need to understand and learn that we now have specialists nurses and pharmacists within the practice and that they have a vast knowledge and excellent skills, you don’t need to see a doctor all the time just put your trust in them! Thank you for a brilliant service.
Visited August 2023
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Review titled My experience
Rated 5 stars out of 5
by Sharon H - Posted on 07 August 2023
I popped into the Wootton Street surgery and spoke to a lovely lady at the reception desk who fitted me in later that morning to be seen. When I did return for my appointment I saw a lovely lady who was most helpful and understanding and prescribed me antibiotics for my foot.
Visited July 2023
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Review titled My experience
Rated 5 stars out of 5
by David B - Posted on 07 August 2023
Very satisfied with the construction from my gp. Im happy to talk to some one face to face rather than over the phone.
Visited July 2023
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Review titled My experience
Rated 5 stars out of 5
by Lawrence M - Posted on 07 August 2023
Quick ring back and had a good conversation with the doctor who listened patiently to my predicament.
Visited July 2023
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2023
I’m not sure what has changed over the past 4 weeks but the service has improved so much! The phone operations have been greatly improved by adding in departments/filtering systems so you no longer have to wait 45 minutes in a queue of 30+ people to speak to a receptionist. Blood appointments are now much more accessible eg same week rather than next month! The reception staff are more patient and attentive, and the response times from doctors has vastly improved! I was very close to leaving this surgery after some bad experiences but can honestly say the improvements are worth staying for
Visited July 2023
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Review titled My experience
Rated 2 stars out of 5
by Thomas B - Posted on 07 August 2023
Frustrating lack of communication about the treatment I was supposed to have leading to a wasted appointment today and the need for a repeat appointment on Friday.
Visited July 2023
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