Tadley Medical P'ship - Ratings and reviews
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Andy - Posted on 02 January 2024
Thanks to the practice GP pharmacist for really quick and helpful response. Also to the receptionist or secretary who passed on an additional piece of information. Great service team.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 03 January 2024
Dear Andy Thank you for your kind comments which have been shared. We are really pleased that the team were able to assist you. Tadley Medical Partnership
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Review titled Very Efficient Practice
Rated 5 stars out of 5
by Gill Rushbrooke - Posted on 18 January 2024
I am agreeably surprised at how quickly my problem has been dealt with. Call back system is brilliant. All tests organised within days & follow up results within a week. Very impressed.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 24 January 2024
Dear Gill It is very kind of you to take the time to leave a review. We are very pleased that our system worked so well for you. We shall share your comments with the whole team. Tadley Medical Partnership
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Review titled Excellent Service
Rated 5 stars out of 5
by Roger Clifford - Posted on 04 January 2024
I contacted the surgery using the non urgent on-line system at 08:10 on Tuesday 2nd January for a blood test that i had forgotten to request, and it was approved and put on the system at 09:40. Excellent service, Happy New Year to all the Doctors, nurses & support staff at Tadley Medical Centre. Your all doing a great job in difficult times.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 10 January 2024
Dear Mr Clifford We are really pleased that the online system worked for you and thank you for your kind wishes. Tadley Medical Partnership
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Review titled Declining service
Rated 2 stars out of 5
by Anonymous - Posted on 17 January 2024
Phoned Holmwood on Tuesday 09/01/24 to book a doctors appointment. The receptionist filled in the request form and said a doctor would call me that day. Nobody called. Approching midnight on the following Friday the condition reappeared and worsened and 111 was called. They arranged for an ambulance to be sent immediately and I was transferred to hospital. Spent two days in hospital before release. Took a covid test on the following Monday and this was positive, clearly contracted in hospital. The service at this health centre has deteriorated quite severly in recent years and their inefficencies are placing a larger strain on the wider NHS.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 24 January 2024
Thank you for taking the time to leave a review. We are very sorry you had a bad experience and would very much like to investigate this further. Would you please contact the Practice directly with more detail. Tadley Medical Partnership
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Review titled Complete Lack of service
Rated 1 star out of 5
by Mariola Woznicka - Posted on 24 February 2024
Over a month ago After many attempts on line and by phone I eventually got through - trying to book my 12y child for allergy test . Been told that within 5 working days someone will contact me . - nothing happen - 2 weeks later i went to the clinic by my self - very annoyed receptionist told me to wait as my daughter allergy is no emergency. i waited over a week - to get a phone call - telling me that somebody will send me an email about it . So far nothing happen - the phone call took place on 14/02/2024 -over ten days ago - My daughter suffers really bad - during a pollen season - which will start soon - no available tablets , sprays, drops etc - helps . its affecting her life at school and at home .
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 29 February 2024
Dear Mariola We are very sorry that our service failed meet your expectations. This was due to an oversight on our part but we understand the matter has now been resolved to your satisfaction. Please accept our sincere apologies for the delays in responding to your initial request. Tadley Medical Partnership
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Review titled Positive and reassuring experience!!
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
Tried out the new system for requesting GP contact this morning for my 7yr old son who has been suffering with a nasty cough for the past 3 days. I logged onto Tadley Medical Partnership website at 8.05 and filled out the request form which I found within two easy steps on their home page . Within 30 mins a Doctor had contacted me via text (which I had requested because my signal is bad where I live) and offered me a face to face appointment for my son to be seen. Very pleased with how my request was dealt with and for me has shown me the new system can and does work.
Visited December 2023
Review titled Tadley Medical P'ship
Replied on 13 December 2023
Thank you for your kind review which has been shared with the whole team. We are really pleased that you found the new system easy to use and that you had a prompt response from us. We understand that change is sometimes difficult but we are now getting a positive response from our patients. Tadley Medical Partnership
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Review titled Home Visit !
Rated 4 stars out of 5
by Russell Austin - Posted on 09 January 2024
We were grateful to one of the GP's for doing a home visit recently - for my wife who has dementia. We are trying to follow the doctor's advice (!)
Visited December 2023
Review titled Tadley Medical P'ship
Replied on 10 January 2024
Dear Mr Austin Thank you for taking the time to leave a review. Please do not hesitate to contact us when you need further assistance. Tadley Medical Partnership
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Review titled Great practice
Rated 5 stars out of 5
by Prashan Mendis - Posted on 20 December 2023
I filled in an Online "Contact us on line" form about 9.30am on Monday 18/12/23. Even though it says allow up to 5 working days for a response. I was contacted by phone on the same day, f2f appointment offered and relevant medication prescribed. Great service in this very busy time of the year. A massive thank you to all heard working staff at the practice.
Visited December 2023
Review titled Tadley Medical P'ship
Replied on 27 December 2023
Dear Mr Mendis Thank you for taking the time to leave a review. Your kind remarks have been shared with everyone. We are very pleased our service exceeded your expectations. Tadley Medical Partnership
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Review titled Brilliant, professional efficient service
Rated 5 stars out of 5
by Ms Sarah Pierpoint - Posted on 14 November 2023
The whole practice experience from Reception Staff, to GP contact, to referral to the skeletal clinic today was seemless and exemplary. I cannot praise and thank the specialist physio. Her assessment was unbelievably thorough. Her advice was brilliant. A massive, massive thank you to the whole team.
Visited November 2023
Review titled Tadley Medical P'ship
Replied on 15 November 2023
Dear Ms Pierpoint Thank you for leaving such a nice positive review. We are very pleased that you felt you had a good service from the the whole team and appreciate your taking the time to let us know. Tadley Medical Partnership
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Review titled Prompt & friendly service
Rated 4 stars out of 5
by Philip Worby - Posted on 03 November 2023
I was just calling for a blood test. Although I was 15 minutes early, I was seen straight away. The nurse was friendly and efficient. But my records did not indicate what my blood was being tested for. Fortunately I did!
Visited November 2023
Review titled Tadley Medical P'ship
Replied on 08 November 2023
Dear Mr Worby It is very kind of you to take the time to leave a review. We are very glad you were pleased with our service and we will share your comments with the whole team. Please accept our apologies for omitting to add the blood test to the system. Tadley Medical Partnership