Patford House Partnership
8 Patford Street, Calne, SN11 0EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Medication review
Rated 4 stars out of 5
by Anonymous - Posted on 05 May 2024
Telephone consultation for medication review! Very thorough and advice given! Pharmacist listened well and gave good advice !
Visited May 2024
Review titled Patford House Partnership
Replied on 09 May 2024
Dear Patient, Thank you for sharing your positive experience during the medication review! Our team is dedicated to providing thorough and attentive care to all our patients. We really appreciate your feedback. Kind Regards Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Valerie Johnson-Laird - Posted on 03 May 2024
I had a very good experience with the Doctor all my questions were answered and l feel happy that my health is being taken care of.
Visited May 2024
Review titled Patford House Partnership
Replied on 09 May 2024
Dear Valerie, Thank you for your kind review! We are very pleased to hear that you had a positive experience and that your health concerns were addressed satisfactorily. We really appreciate the feedback. Kind Regards Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Zoe - Posted on 29 May 2024
Great doctors, seen on the same day I call. And a doctor that explains good and listens to you ,and cares
Visited May 2024
Review titled Patford House Partnership
Replied on 30 May 2024
Dear Zoe, Thank you for your review! We are pleased you had a positive experience with our doctors and appreciated the same-day appointment. Kind Regards, Julie Taylor - Operations Manager
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Review titled Hard work
Rated 2 stars out of 5
by Anonymous - Posted on 11 May 2024
Doctor was very good , but getting someone to answer call is a nightmare, then getting past them to get a appointment is even harder . Had to wait 48 hours to see Doctor when suffering with shingles
Visited May 2024
Review titled Patford House Partnership
Replied on 17 May 2024
Dear Patient, Thank you for your feedback, and we are pleased to hear that you found the doctor helpful. We apologise for any inconvenience you experienced in reaching us and scheduling an appointment. We are continually working to improve our systems to ensure better accessibility and efficiency for our patients. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good doctors
Rated 5 stars out of 5
by Jean - Posted on 12 May 2024
I had an appointment within 3 weeks. The doctor was very attentive to my concerns. Gave me some good advice to help me. Suggested some cream and to go back if that doesn't work. Advice given about physio as well and how to get help if needed.
Visited May 2024
Review titled Patford House Partnership
Replied on 17 May 2024
Dear Jean, Thank you for sharing your experience! We are pleased to hear that you had a timely appointment and received attentive care and helpful advice from the doctor. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely doctor and great service
Rated 4 stars out of 5
by Isobel Scaife - Posted on 08 May 2024
Same day appointment with a polite and thoughtful doctor. Felt really heard and cared for. I would highly recommend!
Visited May 2024
Review titled Patford House Partnership
Replied on 09 May 2024
Dear Isobel, Thank you for your positive review. We are pleased to hear you felt heard and cared for during your visit and we really appreciate your feedback and recommendation! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
The reception staff seemed friendly, I did end up waiting 30 minutes to be seen after my original time. My experience with the doctor was really good though. She asked me lots of questions to see which blood tests would be most appropriate and I felt like she actually understood. She also asked about other symptons I was having which weren’t even to do with my original appointment. She prescribed me a scalp cream after I said I started getting soriasis and asked if I had any questions. This is what you expect when you go to a gp but unfortunately has not been my past experiences with other gps at this practice. I was sent a booking link straight away to book my blood test.
Visited May 2024
Review titled Patford House Partnership
Replied on 17 May 2024
Dear Patient, Thank you for your detailed review. We are pleased to hear that you had a positive experience with our doctor and that you felt understood and well-cared for. We apologise for the wait time and we appreciate your patience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 4 stars out of 5
by Adriana - Posted on 24 May 2024
I had an excellent telephone call review re: hormone replacement therapy.The professional was efficient, I had the choice to call in in case I needed a sooner review The professional was patient with me as I did not have the BP at hand as requested. She sent a direct link to this effect so I could contact her directly.
Visited May 2024
Review titled Patford House Partnership
Replied on 24 May 2024
Dear Adriana, Thank you for sharing your experience! We are pleased to hear that your telephone review for hormone replacement therapy was excellent. Providing efficient and patient-centered care is important to us, and we are glad you had a positive interaction. Kind Regards, Julie Taylor - Operations Manager
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Review titled GP really listened
Rated 4 stars out of 5
by Anonymous - Posted on 16 May 2024
Saw Dr Hughes yesterday for a prescription review for a chronic pain condition . It was a difficult consultation as I was experiencing alot of pain that morning . Dr Hughes was very understanding , which I appreciated as I haven't always felt that listened to in the past . Thank you Dr Hughes
Visited May 2024
Review titled Patford House Partnership
Replied on 17 May 2024
Dear Patient, Thank you for your kind review. We are pleased to hear that Dr. Hughes provided the understanding and support you needed during your consultation. Patient comfort and well-being are very important to us. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very good service
Rated 5 stars out of 5
by Mrs Linda Jones - Posted on 14 May 2024
Pleased with how quickly I got a appointment to review my HRT and how good the appointment went with all my questions asked, and the prescription went straight to the chemist,
Visited May 2024
Review titled Patford House Partnership
Replied on 17 May 2024
Dear Linda, Thank you for your positive review! We are pleased to hear that you were happy with the prompt appointment and that all your questions were answered. It is good to know the prescription process also went smoothly. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager