Patford House Partnership
8 Patford Street, Calne, SN11 0EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled April review
Rated 3 stars out of 5
by Anonymous - Posted on 13 April 2025
Nothing exceptional, merely asked for the dose I was taking, could have been checked in my file, then agreed to continue with the medication.
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Patient, Thank you for your feedback. We appreciate you sharing your experience and will take note to ensure all information is readily available for future appointments. Kind Regards, Julie Taylor - Operations Manager
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Review titled Not all vampires are bad
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2025
Went in for another blood test and the nurse I saw was brilliant. First time in a long time that I haven’t felt the needle go in which was great.
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Patient, Thank you for your feedback. We are pleased to hear the blood test went smoothly and that the nurse helped make it a comfortable experience for you. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Prompt and friendly
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2025
This was just a quick vaccination booster but it went very smoothly and was on time. Nice, friendly interaction.
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Patient, Thank you for your feedback! We are pleased to hear your vaccination went smoothly and that you had a positive experience. We really appreciate your review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Praise to Patford
Rated 5 stars out of 5
by Ken Watson - Posted on 16 April 2025
We’ve only lived in the area for just under 4 years and have only been at Patford for just over a year but the relationship seems to have been so much longer ! All the staff are friendly and efficient, technology is up to date and all the medical team are excellent. I think it’s the quality of the support team that add such value and I’ve needed their massive support myself in the last few weeks. They are all friendly, caring and want to help and are a credit to the town and surrounding area. Just on Tuesday I saw a GP from the Partnership and that appointment on Tuesday was quick, friendly and I had some tests done to confirm all ok.
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Ken, Thank you for your wonderful feedback. We are pleased to hear you have felt so well supported by our team and that your recent experiences have been positive. Your kind words mean a great deal to us all! Best Regards, Julie Taylor - Operations Manager
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Review titled Smooth and friendly
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2025
Seen on time, no waiting around. Staff helpful and friendly. Explained possible side effects of Covid vaccination.
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Patient, Thank you for your feedback! We are pleased to hear your appointment was on time and that you received helpful information about the COVID vaccination. We appreciate your kind words about our staff! Best Regards, Julie Taylor - Operations Manager
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Review titled Cov-19 booster
Rated 5 stars out of 5
by Keith - Posted on 10 April 2025
The practice sent reminder messages for my appointment and parking advice. I was seen on time and the staff were very friendly.
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Keith, Thank you for your feedback! We are pleased to hear the reminder messages and parking advice were helpful, and that you had a positive experience with our friendly staff. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Stephen Harvey - Posted on 10 April 2025
Great communication with reminders for COVID Jab. Turned up straight in left within 5 minutes - what is not to like !
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Stephen, Thank you for your feedback! We are pleased to hear the communication and process worked smoothly for you. We appreciate your positive comments! Kind Regards, Julie Taylor - Operations Manager
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Review titled Pointless telephone review for medication
Rated 4 stars out of 5
by Anonymous - Posted on 30 April 2025
Not a useful service. If I had any issues with my medication I would contact my doctor. I uploaded my BP which the reviewer could not find. The whole process was very scripted and lacked any human touch
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Patient, Thank you for your feedback. We are pleased to hear you received prompt and helpful care. If you need any further support or a follow-up, please do contact us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very approachable and caring
Rated 5 stars out of 5
by Stephanie Stallard - Posted on 25 April 2025
Nothing is too much trouble, the nurse was having difficulty getting through on my mobile for a telephone appointment. She tried several times unsuccessfully, then we used text and rearranged for the next day. All this was done in a very positive manner which I really appreciated.
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Stephanie, Thank you for your feedback! We are pleased to hear the nurse was persistent and positive in rearranging your appointment. We appreciate your patience and are happy we could support you in a helpful way. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent GP
Rated 5 stars out of 5
by Emily - Posted on 19 April 2025
The GP at the surgery is very patient kind and knowledgeable. I feel confident that I was listened too and every issue was explored and explained. Thank you
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Emily, Thank you for your kind feedback. We are pleased to hear that you felt listened to and well-supported by your GP. Your confidence in our care means a lot to us! Kind Regards, Julie Taylor - Operations Manager