Patford House Partnership
8 Patford Street, Calne, SN11 0EFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Patford House Partnership.
Reviews
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Review titled No chairs
Rated 2 stars out of 5
by Anonymous - Posted on 02 May 2025
Upstairs waiting room there is only 3 chairs. There was 6 people in there at one point, and people felt awkward not knowing where to stand. Appalling, is there really that little money on the NHS?
Visited May 2025
Patford House Partnership has not yet replied.
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Review titled Friendly Practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2025
Had a really helpful asthma review by phone and felt very supported by the nurse, who listened carefully
Visited May 2025
Patford House Partnership has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Chris Goodnan - Posted on 02 May 2025
Had my 3 monthly B12 injection today and as always received great service by the nursing staff. 10/10
Visited May 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Chris, Thank you for your kind feedback! We are pleased to hear you had a great experience with our nursing staff during your B12 injection. We appreciate the 10/10 rating! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good Communication
Rated 5 stars out of 5
by Geoff Meynell - Posted on 15 April 2025
Explanation and listening was excellent, with a speedy recommendation and placing of prescription at my local chemist.
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Geoff, Thank you for your kind feedback. We are so pleased to hear you had a positive experience and that everything was handled quickly and efficiently! We really appreciate the review. Best Regards, Julie Taylor - Operations Manager
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Review titled Efficient Service
Rated 5 stars out of 5
by Nigel Fairley - Posted on 10 April 2025
It was simple to book our spring COVID booster online with the Patford House Partnership. We received timely reminders for our appointments. On the day, arrived on time, booked in, friendly, warm reception, no queue, straight in, jab and on. our way. No hassle! Well done! An efficient, well run service!
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Nigel, Thank you for your positive feedback! We are pleased to hear that booking your spring COVID booster was easy and that your visit was smooth and efficient. We appreciate your kind words about our service! Best Regards, Julie Taylor - Operations Manager
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Review titled Prompt answer
Rated 5 stars out of 5
by Aneta Bugnar - Posted on 17 April 2025
I sent a message to reception from the NHS app. I received a call in few minutes and an appointment with a clinician was scheduled immediately. I'm impressed about the prompt response.
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Aneta, Thank you for your feedback. We are pleased to hear you had such a prompt and positive experience with our team! We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent service, great Doctor very friendly
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2025
Doctor was excellent, very friendly and helped with all my queries. Would highly recommend this surgery
Visited April 2025
Patford House Partnership has not yet replied.
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Review titled Friendly service
Rated 5 stars out of 5
by Sharon Love - Posted on 09 April 2025
I had an appointment yesterday with one of your female GPs. She was friendly and courteous and put me at ease in preparation for an intimate examination. She was clearly prompt in referring me for further tests, as I was contacted this morning to arrange my follow on appointment.
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Sharon, Thank you for your recent kind feedback. We are pleased to hear you felt at ease during your appointment and that the follow-up process was swift and efficient. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Charis milham - Posted on 09 April 2025
Really helpful thank you, it was a very useful appointment. Answered all my questions & great to be on the phone, no need to come into the surgery.
Visited April 2025
Review titled Patford House Partnership
Replied on 02 May 2025
Dear Charis, Thank you for your recent feedback. We are pleased the phone appointment was helpful and convenient for you and we really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2025
Apart from a young man having a rant in reception when I arrived it was great. I was put at ease when I went into have my injection and it was over in a jiffy the nurse and assistant were very professional
Visited April 2025
Review titled Patford House Partnership
Replied on 26 April 2025
Dear Patient, Thank you for your feedback. We are pleased to hear you felt at ease during your appointment and appreciate your kind words about the nurse and assistant. We apologise for any disturbance in the reception area. Kind Regards, Julie Taylor - Operations Manager