Northenden Group Practice
489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 4 stars out of 5
by Allen - Posted on 26 September 2024
Requested a blood test which I'd forgotten to have - the surgery sorted it out for me the next day, which means I'll have a result in time for my telephone appointment with my consultant. Very grateful.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Allen, Thank you for completing a review on the NHS choices platform. It is really great to hear that you had a reassuring experience when you contacted the practice for your blood test. Best Wishes Northenden Group Practice
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Review titled On time and speedy follow up
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2024
Completed on line form for triage, recieved an appointment 2 days later, which was on time, and follow up appointment completed following day. At all times the Doc was helpful and explained the issues.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you for completing a review on the NHS choices platform. It is really good to hear that you had a positive experience when you attended the practice for an appointment. Thank you. Northenden Group Practice
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Review titled Great phlebotomy service
Rated 4 stars out of 5
by Carole - Posted on 11 September 2024
The lady I saw was amazing. I have the most difficult of veins and taking blood can be a traumatic experience. Not this time. She wax professional, quick and calm. Highly recommend.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Carole, Thank you so much for your kind comments about the service you received from the Phlebotomist here at the practice. Your comments have been shared with the practice team which are always gratefully received. Kind Regards Northenden Group Practice
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Review titled Good practice, steadily improving to help patients
Rated 4 stars out of 5
by Mohammed - Posted on 25 September 2024
I have to wait 25 minutes extra( I don’t mind, but on the day I had another commitment to other people) the GP approach to my problem was good with reasonable listening and communication skills
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Mohammed, Thank you for taking the time to feedback your experience via the NHS Choices platform. Unfortunately, some appointments can take longer than others depending on the seriousness of the problem that the patient may have. However, we are pleased to hear that your overall experience with your GP went well. Thank you again for your review. Kind regards, Northenden Group Practice
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Review titled Physio plus great service offered by practice
Rated 5 stars out of 5
by Physio plus - Posted on 03 September 2024
This service if very informative and efficient for all patients with orthopedic issues. assessment of issues and referal for imaging., exercises explained
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you for taking the time to feedback your experience of our First Contact Practitioners (FCP’s). FCP’s are a key member of the practice staff. They have longer appointments than GP’s and can provide specialised advice without having to wait for a referral to be processed. FCP's can sometimes order some test that cannot usually be ordered within general practice. We are pleased you received great physio advice from our FCP! Kind Regards, Northenden Group Practice
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Review titled A good practice
Rated 4 stars out of 5
by Janet - Posted on 25 September 2024
Using the on line form is easier than waiting on the phone. The GP was very nice and listened to me and I feel I was treated with respect. And everything was explained to me
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Janet, Thank you for your positive feedback and we are happy that our online triage system is working well for you. We are pleased that you had a good appointment with your GP. Kind Regards, Northenden Group Practice
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Review titled Local practice
Rated 5 stars out of 5
by Philip Leslie Cooke - Posted on 19 September 2024
Very efficient and helpful staff and any further treatments or consultations dealt with quickly and were organised so as to sort out any possible problems
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Philip, Thank you for completing a review on the NHS choices platform. It is really great to hear that you had an efficient experience when you attended the practice for an appointment. Thank you. Northenden Group Practice
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Review titled Regular Experience
Rated 5 stars out of 5
by Bryan - Posted on 11 September 2024
Attended surgery was seen on time. Doctor was very kind and explained things to me. A solution was proposed which I am following.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Bryan, Thank you so much for taking the time to provide us with positive feedback about your recent appointment at the practice. Your comments have been shared with the practice team. Best Wishes Northenden Group Practice
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Review titled Ok practice
Rated 4 stars out of 5
by Anita Halligan - Posted on 30 August 2024
I arrived 10 minutes early and waited 15 minutes over my appointment time. After speaking to the receptionist who was very polite said that I was next to be seen and that the doctor would call me soon. The doctor did.
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Anita, Thank you so much for your kind comments about the service you received from the practice. Your comments will be shared with the team. Kind Regards Northenden Group Practice
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Review titled An evolving Practice
Rated 5 stars out of 5
by Derrick Heatley - Posted on 08 August 2024
Had a very rare face to face consultation with an empathetic, caring & attentive doctor .. who offered solutions, options without rushing to get me out of the door. I felt listened to & valued .. Excellent experience !
Visited August 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Derrick, Thank you so much for your kind comments about the service you received from your GP here at the practice. Your comments will be shared with the team. Kind Regards Northenden Group Practice