Northenden Group Practice
489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Northenden Group Practice.
Reviews
-
Review titled Prompt Service
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2024
Seen on time and staff very friendly and welcoming. Quickly diagnosed and symptoms explained clearly. Programme of physiotherapy provided.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you for taking the time to feedback your experience of our First Contact Practitioners (FCP’s). FCP’s are a key member of the practice staff. They have longer appointments than GP’s and can provide specialised advice without having to wait for a referral to be processed. FCP's can sometimes order some test that cannot usually be ordered within general practice. We are pleased you received great advice from our FCP! Kind Regards, Northenden Group Practice
-
Review titled Clean & staff are polite
Rated 4 stars out of 5
by John - Posted on 11 September 2024
Just felt at ease, staff all smiled as they passed or said hello. Reception area was clean & after filling the triage form response was swift with an answer.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear John, Thank you so much for taking the time to provide us with positive feedback about your recent visit to the practice. Your comments have been shared with the admin team! Best Wishes Northenden Group Practice
-
Review titled Local practice
Rated 5 stars out of 5
by Philip Leslie Cooke - Posted on 06 September 2024
The doctor was able to quickly arrange two appointments (for totally different services) which directly followed each other on the same morning so I only had to make one trip Also arranged a further appointment to consider any further treatments the tests may require! All three were dealt with me in efficient and friendly attitude which put me at ease !
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Philip, Thank you so much for taking the time to provide us with a review of the service and care you received from the practice. Your comments have been shared with the whole team and we really appreciate your great feedback. Kind regards, Northenden Group Practice
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2024
Always kind and thoughtful as I am extremely nervous. I was able to get an appointment very easily and was seen on time. The waiting room is very warm,that is my only negative.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you for completing a review on the NHS choices platform. It is really great to hear that you had a positive experience when you attended the practice for an appointment. We will inform the community reception of your concerns of the waiting room being too warm. Thank you, Northenden Group Practice
-
Review titled I was heard and helped
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
The healthcare professional I saw listened to me. A simple thing, but rare! All my various chronic health problems and the treatments I'm receiving for them were recorded and taken into consideration. I felt that I was experiencing an holistic approach to my pain and mobility issues. I am happy with the potential solutions I was given.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you so much for your kind comments about the service you received from your healthcare professional here at the practice. Your comments will be shared with the team. Kind Regards Northenden Group Practice
-
Review titled Helpful Doctor
Rated 4 stars out of 5
by Patricia Wildhood - Posted on 20 September 2024
I haven't seen a Doctor at the practice for many years but the Doctor I saw was very pleasant and helpful. Referred me for blood test and physio
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patricia, Thank you so much for taking the time to provide us with a review of the service and care you received from the practice. Your comments have been shared with the whole team and we really appreciate your feedback. Kind regards, Northenden Group Practice
-
Review titled Given appointment within a few days of asking
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2024
Seen on time. Listened to concerns. Examined sensitively. Appropriate tests ordered and referral made
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, Thank you for your positive feedback and we are happy you could get the care you required. We are happy you felt the doctor listened to your concerns, ordered tests and made you a referral when you needed it. Kind Regards, Northenden Group Practice
-
Review titled Coping within the rules
Rated 3 stars out of 5
by Anonymous - Posted on 08 September 2024
Very hard to get an appointment.. if you get one it's like winning the lottery .. many hurdles to covercome to get one. As a working person it was extremely difficult
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Patient, We appreciate the feedback you have left as all feedback positive and negative can be used to learn from to improve our service. Appointments can now be requested via the online form which is available either on our practice website or by downloading the NHS app. If you are not signed up to this service, you can do so by downloading the NHS app and following the instructions. Alternatively, you can contact the practice and speak to our reception team who will be able to help you to set this up. The online appointment system has been a great success both to patients and staff at the practice and we encourage all patients to book their appointments this way. If you would like to discuss this further, please email the practice at gmicb-mh.ngp@nhs.net including your name, DOB, contact telephone number with the subject line ‘NHS Reviews’ and a member of our senior management team will be in contact accordingly. Once again, we apologise for your concerns, but look forward to hearing from you. Kind regards, Northenden Group Practice
-
Review titled A Caring Practice
Rated 5 stars out of 5
by Anantha Rudravajhala - Posted on 25 September 2024
It was very reassuring and the clinician was very kind and patient. He was thorough in his check up for me and clarified my queries. I felt very happy and very relaxed.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Anantha, Thank you for completing a review on the NHS choices platform. It is really great to hear that you had a reassuring experience when you attended the practice for an appointment. Thank you. Northenden Group Practice
-
Review titled Very good practice
Rated 4 stars out of 5
by Karen Lilley - Posted on 20 September 2024
Very responsive. GPS are knowledgeable and reassuring. Seen quickly and on time. Very pleasant also.
Visited September 2024
Review titled Northenden Group Practice
Replied on 17 January 2025
Dear Karen, Thank you so much for your kind comments about the service you received from your GP here at the practice. Your comments will be shared with the team. Kind Regards Northenden Group Practice