Lichfield Grove Surgery
64 Lichfield Grove, Finchley, London, Greater London, N3 2JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The Best practice
Rated 5 stars out of 5
by Dawn - Posted on 23 January 2024
I had my phone consultation today and was amazed at the service provided. The consultant was very thorough and not hurried. Best appointment I have ever had. Great experience. Very happy!
Visited January 2024
Review titled Lichfield Grove Surgery
Replied on 26 January 2024
Dear Patient Thank you for taking time to post a positive review regarding the service you have received at the practice from the Doctor. We aim to provide the best possible care to all our patients your post will be shared with the team at our next practice meeting Kind Regards Kuldip Singh Practice Manager
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Review titled Looks unorganised and unhelpful
Rated 2 stars out of 5
by Anonymous - Posted on 06 November 2023
I have been visiting this practice for more than four years. The first problem is the doctors are changing quite frequently in a short span of time like in six month. I don’t know what is the problem that they can’t keep the doctors but I as a patient been waiting for two referrals for two different issues and the doctor been delaying it and then left the surgery. Secondly, they are giving much of summary about your problems and your medical records are missing critical information which is essential. I am thinking of changing my surgery I can, as they are better surgeries with better moral for patients.
Visited August 2023
Lichfield Grove Surgery has not yet replied.
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Review titled Unable to book appointment
Rated 2 stars out of 5
by Anonymous - Posted on 17 July 2023
This practice has always been amazing. However recently the customer service / patient engagement has deteriorated. Test results are not reviewed on a timely basis, almost impossible to get an appointment, doctors not returning calls or following up. Receptionist inexperienced and just reading from a menu, no flexibility Can’t even get a phone appointment. I am shocked at how quickly this practice has deteriorated. Obviously knock on impact as people will inundated A&E if they can access GP services, also risk of patient conditions worsening due to delays.
Visited July 2023
Lichfield Grove Surgery has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
I have recently registered, staff and Doctors are great! Very caring and friendly Practice.I highly recommend this practice
Visited July 2023
Lichfield Grove Surgery has not yet replied.