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Lichfield Grove Surgery

64 Lichfield Grove, Finchley, London, Greater London, N3 2JP

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Reviews

Displaying 21 to 23 of 23

  1. Review titled Looks unorganised and unhelpful

    Rated 2 stars out of 5

    by Anonymous - Posted on 06 November 2023

    I have been visiting this practice for more than four years. The first problem is the doctors are changing quite frequently in a short span of time like in six month. I don’t know what is the problem that they can’t keep the doctors but I as a patient been waiting for two referrals for two different issues and the doctor been delaying it and then left the surgery. Secondly, they are giving much of summary about your problems and your medical records are missing critical information which is essential. I am thinking of changing my surgery I can, as they are better surgeries with better moral for patients.

    Visited August 2023

    Report as unsuitable

    Lichfield Grove Surgery has not yet replied.

  2. Review titled Unable to book appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 17 July 2023

    This practice has always been amazing. However recently the customer service / patient engagement has deteriorated. Test results are not reviewed on a timely basis, almost impossible to get an appointment, doctors not returning calls or following up. Receptionist inexperienced and just reading from a menu, no flexibility Can’t even get a phone appointment. I am shocked at how quickly this practice has deteriorated. Obviously knock on impact as people will inundated A&E if they can access GP services, also risk of patient conditions worsening due to delays.

    Visited July 2023

    Report as unsuitable

    Lichfield Grove Surgery has not yet replied.

  3. Review titled Excellent Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 August 2023

    I have recently registered, staff and Doctors are great! Very caring and friendly Practice.I highly recommend this practice

    Visited July 2023

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    Lichfield Grove Surgery has not yet replied.

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