Lea Wharf Medical
17 Bircherley Green, Hertford, SG14 1BNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great GP
Rated 5 stars out of 5
by Lovely Pandey - Posted on 28 February 2025
My GP really listened to me during my appointment and explained me my blood results and medication I need to take. I felt valued and cared.
Visited February 2025
Review titled Lea Wharf Medical
Replied on 20 March 2025
Dear Lovely, Thank you so much for your feedback! We're so glad to hear that your GP took the time to listen to you and thoroughly explained your blood results and medication. Feeling valued and cared for is so important, and we’re thrilled that you had such a positive experience. Best Wishes, Lea Wharf Medical Quality Team
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Review titled First time visiting
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
The GP was very responsive to my concerns and sent to do further testing/investigation and referral to my current problems.
Visited February 2025
Review titled Lea Wharf Medical
Replied on 20 March 2025
Thank you for your feedback! We're so glad to hear that the GP was responsive to your concerns and took the necessary steps for further testing and referrals. It's important to us that patients feel heard and supported throughout their care. If you have any questions or need additional assistance moving forward, don't hesitate to contact us. Many Thanks Lea Wharf Medical Quality Team
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Review titled Lovely nursing team
Rated 5 stars out of 5
by Lisa Scott - Posted on 07 February 2025
I saw a member of the nursing team today l can’t speak more highly of the way of the way l was treated. Everything was done with a smile, compassion and took the time to listen which puts you totally at ease. Thank you.
Visited February 2025
Review titled Lea Wharf Medical
Replied on 20 March 2025
Dear Lisa Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with the nursing team. Compassion, care, and listening are at the heart of the services we strive to provide and it's wonderful to know it made you feel at ease. We truly appreciate you taking the time to share your experience, and we'll be sure to pass on your gratitude to the team. Many Thanks Lea Wharf Medical Quality Team
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Review titled Hertford Best
Rated 5 stars out of 5
by Barbara Lampe - Posted on 14 February 2025
Seen by practice nurse today, my treatment completed afterwards advice on how to maintain my treatment. Both my husband and I have had the best treatment from the nurses and doctors, along with helpful receptionists, we are very lucky to have a GP practise especially in this day and age 5 ⭐️⭐️⭐️⭐️⭐️ practise
Visited February 2025
Review titled Lea Wharf Medical
Replied on 20 March 2025
Dear Barbara Thank you so much for your wonderful feedback! We’re thrilled to hear that both you and your husband have received excellent care from our nurses, doctors, and receptionists. It’s our priority to ensure you feel supported and well-informed throughout your treatment. We truly appreciate your kind words and are grateful to have you as part of our practice. Your 5-star rating means a lot to us, and we’ll continue to strive for the best care possible! Best Wishes Lea Wharf Medical Quality Team
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Review titled Fast response
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
Submitted 3 e-consult issues this morning. Within 10 minites I got a call inviting me to come for an appointment 45 minutes later. The GP I saw was efficient and allowed me to talk about all 3 issues at this appointment. Great building, modern and clean
Visited February 2025
Review titled Lea Wharf Medical
Replied on 28 March 2025
Thank you for your review! We're glad to hear that you had a positive experience with our e-consult service and that you were seen so quickly. Our team strives to provide efficient and thorough care, and it's great to know you felt listened to during your appointment. We also appreciate your kind words about our services. Many Thanks Lea Wharf Medical Quality Team
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Review titled Great friendly service
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
Following an appointment with one of the nurses who specialise in hearing , I cannot thank this person enough for her kindness and attentiveness and the fact I can hear again. She went over and above what was asked from her and I’m incredibly grateful for her help.
Visited February 2025
Review titled Lea Wharf Medical
Replied on 28 March 2025
Thank you for your wonderful feedback! We're so pleased to hear that our nurse provided you with such kind and attentive care and we’ll be sure to pass on your gratitude. With Thanks Lea Wharf Medical Quality Team
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Review titled Thoughts on telephone consultation with practice doctor
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2025
I had a pre-arranged telephone consultation with a practice doctor this afternoon. After confirming the details of the issue I wished to discuss I was questioned thoughtfully and tactfully about a sensitive matter. Following this consultation I was left with the feeling that the matter had been thoroughly investigated by the doctor who then suggested a face to face appointment (awaiting details). I am satisfied that the issue was understood and with the outcome.
Visited February 2025
Review titled Lea Wharf Medical
Replied on 28 March 2025
Thank you for your thoughtful feedback! We’re pleased to hear that your telephone consultation was handled with care and professionalism. Ensuring our patients feel heard and supported—especially with sensitive matters—is very important to us. We’re glad you felt your concerns were thoroughly addressed and that you are satisfied with the outcome. Thanks, Lea Wharf Medical Quality Team
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Review titled Great practice
Rated 5 stars out of 5
by Rick Morris - Posted on 05 February 2025
As is now normal I received the very best of service and health advice again today. A full and complete explanation of my problem and the various options I faced.
Visited February 2025
Review titled Lea Wharf Medical
Replied on 20 March 2025
Thank you so much for your kind words! We’re thrilled to hear that you continue to receive excellent service and clear, helpful health advice. It's always our goal to ensure you have all the information you need to make the best choices for your health. We truly appreciate your trust in us. Many Thanks Lea Wharf Medical Quality Team
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Review titled Practice review
Rated 5 stars out of 5
by John Lloyd - Posted on 14 February 2025
The care taken to examine the problem was great Would be great if the origin of the communication used Lea Warf rather than Wallace house Also the conformation messages don’t distinguish between a in person appointment and a telephone appointment Overall I am pleased with the service I have received
Visited February 2025
Review titled Lea Wharf Medical
Replied on 20 March 2025
Dear John Thank you for your feedback! We're so glad to hear that you’re pleased with the care and attention you’ve received. We appreciate your feedback and suggestions about communication, and will discuss this as a team in our next team meeting, especially regarding appointment types. Your input is valuable, and we're always looking for ways to enhance our service. Thank you again for sharing your experience Many Thanks Lea Wharf Medical Quality Team
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Review titled First impressions - great
Rated 5 stars out of 5
by Charlotte Williams - Posted on 12 February 2025
I moved to this practice recently from another GP (which amazingly only took 1 day!) and today I took my son in to see a doctor. It was quick and easy to get an appointment (same day) and the Dr listened entirely to his symptoms and my concerns. She gave really good advice and I went away feeling confident with the plan going forward. Really impressed so far with the practice and the way it functions.
Visited February 2025
Review titled Lea Wharf Medical
Replied on 28 March 2025
Dear Charlotte Thank you for your feedback, and a warm welcome to the practice! We’re so pleased to hear that your registration process went smoothly and that you were able to get a same-day appointment for your son. It’s great to know that the GP took the time to listen and provide clear advice, helping you feel confident about the plan moving forward. Your kind words really mean a lot to the team, and we’re so glad to hear you’re happy with the service so far. Thank you again for taking the time to share your experience. Lea Wharf Medical Quality Team