Lawrence Hill Health Centre - Ratings and reviews
Reviews
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Review titled Great Doctor
Rated 4 stars out of 5
by Nicholas Heal - Posted on 06 April 2024
Dr. was very professional and made the whole experience feel very relaxed and made sure I understood what I was being told. Had a nice way about her, which I appreciated
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2024
Very caring, professional approach to the patient, lots of useful nutritional advice. I am very satisfied with the care that my GP practice offers me.
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled OK practise
Rated 4 stars out of 5
by Sajid Hussain - Posted on 12 April 2024
I recieve medcine on time , if completely run out still given next day . Chemist next door good news .. 👏 maybe some air conditioning..sometimes no soap/ liquid in toilet. Appointment take only 4 days too aquire in eastville health centre in Comparison. Here 10 days...
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Friendly GP
Rated 4 stars out of 5
by Clare C - Posted on 18 April 2024
Made me feel comfortable and safe while having a gynaecology procedure. Friendly and supportive GP and nurse.
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Treatment room
Rated 5 stars out of 5
by Jill Maggs - Posted on 13 April 2024
H,nurse to went over and above board convinced me to rebook my smear test with the older H, last smear I had was unbearably painful but the nurse who conducted the smear I feel was not trained properly, especially with more mature ladies. H, on the 12/4/2024 made me feel confident that I wouldn't have the same treatment.
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Excellent practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 April 2024
Staff were very busy so they were running late as a result. Staff were full of apologies but continued with the appointment with a smile and an ease for my well being. I did not see a Doctor my appointment was conducted by a nurse in the treatment room.
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Very Poor Service
Rated 1 star out of 5
by Ranjit Singh - Posted on 03 April 2024
Made an appointment to see a Mental Health Nurse for the 2nd April. Signed in on arrival only to be seen by the wrong person who did apologise and asked me to wait for a while for her to make some enquiries. She came back after 10mins and said there was a problem and I was booked with the wrong professional. She said I would receive a call back from a Doctor yesterday afternoon But that did not happen. I get the nhs is under a vast amount of pressure and staffing is a challenge but I am still waiting to be contacted.
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Treatment room appointment
Rated 4 stars out of 5
by Linda wren - Posted on 21 April 2024
Attended the surgery to have some bloods taken, appointment on time, felt very at ease, and lovely staff member very welcoming
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Good practice.
Rated 5 stars out of 5
by Jasper Morrison - Posted on 22 April 2024
My last visit to the practice was for some blood test. The experience as usual was positive ons as usual.The self checking terminal informed me that the nurse was running 35minutes late which is no surprise at a busy surgery. In the end I only had a 20 minute wait. After I had given blood a follow up appointment was made for me to dicuss the test results. I would like to thank the team at the practice for helping me manage my health.
Visited April 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Best practice in the area
Rated 5 stars out of 5
by Kaz Davies - Posted on 05 April 2024
This has been my practice since the 90s and though the call waiting for an appointment can be frustratingly long at times, the receptionist was lovely and helpful. Booked my appointment promptly. My treatment on the day was friendly and empathetic. I didn't feel like a number and set my mind at ease by being relatable. Despite the many changes and impactful events a few years ago, I feel that this is the best in the area compared to others.
Visited April 2024
Review titled Lawrence Hill Health Centre
Replied on 16 April 2024
Dear Kaz thank you for your response , answering the phone ina timely manner is a frustration for us at times. Sometimes demand on the phone is high and we may have team members unavailable to answer the phone which we try to react to on the day. I am reassured that your appointment was empathetic best wishes ewan cameron