Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Waited 2 weeks no call
by Zoe - Posted on 05 June 2025
I called the surgery to ask for a doctors call and sick note . Told by receptionist that the next appointment for a doctors call was in 2 weeks . That was fine told work I was off and that would the sick note would follow after I had a conversation with the doctor . Two weeks went by callled up to check I was getting a call to then confirm they were calling later . Waited in all day and sat by the phone for call . Time came I go a message to say I recieved my sick note . No call !!! I was rather disappointed that the doctor could not give me a call considering on the sick note it said depression and anxiety . How do they not know I might have needed more time off or support on medication or something else ? Also why if they can issue a doctors note without speaking to me why I couldn’t have had it 2 weeks before . Just angry and frustrated with the whole thing . As of now I feel let down by all concerned .
Visited June 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Excellent medical attention
Rated 5 stars out of 5
by Stefano - Posted on 10 June 2025
Good interaction with receptionist and admin staff, excellent medical attention. The doctor was kind, patient and supportive
Visited June 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Confrontation
Rated 1 star out of 5
by Anonymous - Posted on 24 May 2025
I went to see a gp 19/05/2025 after waiting 2 weeks. The GP was in a hurry, She looked like fed up and disgusted. I come out from her office more confused and feeling empty. I wish I never met her
Visited May 2025
Review titled Lawrence Hill Health Centre
Replied on 27 May 2025
Hi, thank you for taking the time to provide feedback. My name is Maurice and I am the Practice Manager here at Lawrence Hill. I am sorry to hear you had negative experience whilst attending the practice. If you would like to tell us more, (this will enable us give the feedback to the relevant team) please contact us at bnssg.lawrencehillhc1@nhs.net. Thank you.
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Review titled Great Practice
Rated 5 stars out of 5
by Linda - Posted on 15 May 2025
Efficient pleasant kind caring staff . Patience with elderly patient difficulties (I am 73 with mobility and hearing impairment)I encountered good listening skills from front desk appointment staff to all medical staff .
Visited May 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2025
Lawrence hill health centre is a great place with fantastic service. The receptionist was amazing. I received excellent support the same day. The GP and the paramedic who treated me was very kind and helpful. Every time I have an issue I always seek help from the surgery and it never fails me. I am happy and grateful to have Lawrence hill health centre as my surgery.
Visited May 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Lawrence Hill
Rated 4 stars out of 5
by Victor Lewis - Posted on 24 May 2025
Okay and efficient turned up on time an the wait was not long and I was in out. The nurse was very good and efficient
Visited May 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Most sympathetic doctor
Rated 5 stars out of 5
by David Coysh - Posted on 15 May 2025
This appointment was most fruitful regarding my piece of mind. The Doctor showed much empathy and patience: patience due to other concerns which she carefully went through with me. Thank you.
Visited May 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 23 May 2025
The last time I attended my GP practice I was very satisfied with the service I received. I felt valued and listened to.
Visited May 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Kind and friendly experience
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2025
Went in for a sensitive procedure and the kindness and understanding of staff was greatly appreciated. They were efficient. Checked in regularly, and made me feel heard and seen. As a young person, my medical issues are often dismissedN but not with this practice! They made me feel understood and like I was getting the best possible care. Would highly recommend to anyone.
Visited May 2025
Lawrence Hill Health Centre has not yet replied.
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Review titled Waiting time
Rated 3 stars out of 5
by Anonymous - Posted on 03 May 2025
When u make an appointment which is very hard to do so u don't expect to wait for half hr or so .some of us make appointments in dinner break for work but the drs don't cater for the workers only those at home all day and it's the workers that keep the NHS alive .
Visited May 2025
Lawrence Hill Health Centre has not yet replied.