Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Heathview Medical Practice.
Reviews
-
Review titled Good Advice
Rated 5 stars out of 5
by Lee Butler - Posted on 02 April 2025
Was given good simple information and all questions were answered along with other concerns I had. Thankyou.
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Lee Thank you for your feedback! We're glad you received clear information and that all your questions were answered. If you need anything else, we're here to help! Kind regards Operational Manager
-
Review titled A very helpful and considerate practice
Rated 5 stars out of 5
by Barbara Breakwell - Posted on 10 April 2025
Visited the surgery this morning having managed to get an emergency consultation. From the start, the staff were most thoughtful and considerate. The doctor was so thorough and understanding. Exceptional service.
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Barbara, Thank you for your kind words. We're delighted to hear that you received thoughtful and thorough care from both our staff and the doctor during your emergency visit. It means a lot to know you felt supported—your feedback is truly appreciated. Kind regards Operational Manager
-
Review titled Helpful receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 28 April 2025
I had a problem with my repeat prescription on my nhs app after a review. The receptionist was very helpful and even sent me a message to let me know the issue was resolved. Thank you ☺️
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Patient, Thank you for your kind feedback! We're glad to hear our receptionist was able to help and keep you updated. We're always here to support you and appreciate you taking the time to share your experience. regards Operational Manager
-
Review titled Very professional admin staff and doctors
Rated 5 stars out of 5
by John Emeny - Posted on 13 April 2025
The Doctor was very professional and thoughtful and I was made to feel there was no rush. If all Doctors were the same as The doctor I saw then the NHS would not have the bad reputation that it does at times. Nothing can beat a face to face appointment with a Doctor in a suitable time frame, followed by the appropriate treatment plan Best Regards John Emeny
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear John, Thank you, Mr. Emeny, for your thoughtful feedback. We're so pleased to hear that you felt listened to and well cared for during your appointment. It's wonderful to know the doctor took the time to provide a professional and unhurried consultation. We truly appreciate your kind words and will be sure to share them with the team. Wishing you all the best with your ongoing care. Kind regards operational Manager
-
Review titled Heathview Medical Practice
Rated 4 stars out of 5
by Robert Osborne - Posted on 03 April 2025
Following the difficulties dealing with the NHS app for people of our age we welcomed the positive & helpful attitude of Physician Associate. He was thorough & answered all the questions asked. The 2 administrative ladies were both extremely helpful explaining our use of the internet for making future appointments.
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Robert, Thank you for sharing your experience! We're glad the Physician Associate was thorough and supportive, and that our administrative team could help guide you with using the NHS app. It’s great to know you felt well supported—thank you for your kind words! Kind regards Operational Manager
-
Review titled Excellent service
Rated 5 stars out of 5
by N Payne - Posted on 07 March 2025
I used the E form requesting an appointment within 20 minutes I received a call back appt. The medical professional was so friendly and helpful and gave great advice. Thank you
Visited March 2025
Review titled Heathview Medical Practice
Replied on 26 March 2025
Dear Ms Payne Thank you for sharing your experience with eConsult. We're so glad to hear that the process was quick and that you received friendly, helpful advice. Your feedback is much appreciated, and we're happy we could assist you! Kind regards Operational Manager
-
Review titled Great Doctor
Rated 5 stars out of 5
by Carol Weston - Posted on 04 March 2025
Doctor I have been treated by for my COPD is great he has listened to me advised what change of medication was needed and why, he also did a follow up appointment with me to check it was benefitting me which it is. Would highly recommend him and the practice
Visited March 2025
Review titled Heathview Medical Practice
Replied on 04 March 2025
Dear Carol, Thank you for your wonderful feedback! We're so glad to hear that your doctor has been attentive and supportive in managing your COPD. It's great to know the changes have been beneficial. We appreciate your recommendation and are grateful for your trust in the practice! Kind regards Operational Manager
-
Review titled Very Thorough and Caring Appointment
Rated 5 stars out of 5
by Phillip Bishop - Posted on 20 March 2025
My appointment was a follow up of two previous appointments. Both my symptoms and medication were extensively discussed and assessed. I left the appointment feeling very pleased and satisfied with the medical care I'd received.
Visited March 2025
Review titled Heathview Medical Practice
Replied on 26 March 2025
Dear Phillip, Thank you for your feedback! We're so glad to hear that your follow-up appointment was thorough and that you felt satisfied with the care you received. Your well-being is our priority, and we appreciate you sharing your positive experience! Kind regards Operational manager
-
Review titled Great practice and e consult was easy
Rated 5 stars out of 5
by Charlotte Lombardi-Whitehouse - Posted on 05 March 2025
I’ve had two really positive experiences in the last month of this practice. Firstly Aquid has been incredible in what is a difficult time on a hemotology pathway, and has kept me involved and updated along the whole way. Secondly I used the e consult service for potential tonsilitus and received a call back within minutes (after being told on the phone there were no appointments) - with a course of antibiotics available within the hour. I have a really good rapport with most of the receptionists who are as helpful as they’re able to be given the circumstances, and often feel they are spoken to badly. I hope they all understand how helpful I think they all are, and how valuable they are.
Visited March 2025
Review titled Heathview Medical Practice
Replied on 26 March 2025
Dear Charlotte, Thank you so much for your thoughtful feedback! We're thrilled to hear about your positive experiences with both Dr Malik and our e-consult service. It's great to know you've felt supported and well-informed during your hematology pathway and that you received prompt care for your tonsilitis. We also really appreciate your kind words for the reception team—they work hard to assist everyone, and your recognition means a lot to them. Thank you for sharing your experience, and we're here to support you whenever you need us! Kind regards Operational Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2025
The Dr i seen was very pleasant and listened to me, he took a look at the issue I told him about and said he would do a referral and also a prescription for some cream.I was very pleased with the outcome of the appointment.
Visited March 2025
Review titled Heathview Medical Practice
Replied on 26 March 2025
Dear Patient, Thank you for sharing your experience! We're glad to hear that the doctor was attentive and addressed your concerns. We appreciate your positive feedback and are happy the appointment went well! kind regards Operational Manager