Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good review
Rated 4 stars out of 5
by Pam - Posted on 14 May 2025
Had a telephone consult about my medication. Clinician was friendly, efficient and offered helpful advice. Talked me through the review and explained everything. Very happy with consult.
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Pam, Thank you for your lovely feedback! We're glad to hear the clinician was friendly, efficient, and took the time to explain everything clearly. It’s great that you’re happy with your consultation! Kind regards Operational Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 29 May 2025
Clinician was very good at asking all the details she required, she understood my needs and checked on the computer system I needed a blood test...
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Patient Thank you for your feedback! We're pleased to hear the clinician took the time to understand your needs and arranged the necessary blood test. We're here to support you every step of the way! Kind regards Operational Manager
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Review titled Good quick appointment today
Rated 5 stars out of 5
by Susan Bignell - Posted on 29 May 2025
Very pleased with My phone consultation. Doctor was lovely and put me at ease regards my blood tests and my medication .l felt she cared about me and was in no rush to finish phone call .
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Susan, Thank you for sharing your experience! We're glad the doctor made you feel cared for and took the time to put you at ease during your phone consultation. Your comfort and wellbeing are very important to us! Kind regards Operational Manager
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Review titled Very kind and caring Staff
Rated 5 stars out of 5
by Robert Rowley - Posted on 09 April 2025
For the last 14 months I've been fighting Cancers, Bladder and Skin. I've always found the entire staff from the reception through to the doctors to be very caring in the way that they look after me. Nothing is to much trouble for them. And the kindness that they exhibit to me really gives me a boost in my ongoing fight against the Cancers.
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Robert, Thank you so much for sharing your experience. We’re truly sorry to hear about the difficult journey you’ve been on, but it means a great deal to know that our team has been able to support you with care and kindness. Your strength is inspiring, and we're honoured to be part of your ongoing fight. Wishing you continued courage and comfort—your words will be shared with the team and appreciated by all. Kind regards Operational Manager
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Review titled Clinician
Rated 2 stars out of 5
by Monica Owen - Posted on 30 April 2025
She was very helpful and thorough. She covered lots of details and other issues that were worrying me. She was very efficient and sent the prescription straight away as she said she would.
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Monica, Thank you for your lovely feedback. We're so glad to hear that you felt supported and that everything was handled efficiently. It’s great to know she was able to address all your concerns and follow through promptly with your prescription. Kind regards Operational Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Michael Bennett - Posted on 16 April 2025
Staff are very helpful and friendly and ready to help if you have a problem as I had with my prescription
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Michael, Thank you for your feedback! We're glad to hear our staff were able to help you with your prescription and that you found them friendly and supportive. We’re always here to assist you. Kind regards Operational Manager
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Review titled Great service from practice and doctor today
Rated 5 stars out of 5
by Tony Mills - Posted on 04 April 2025
It’s always anxious when going into a doctors surgery but today I felt at ease whilst the Dr listened to my heath concerns and then did the required tests to work out what is further required. She was a very friendly competent person and made me feel perfectly at ease. I have come away with a plan of action and would hope to see her again when I have my results.
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Tony, Thank you for your lovely feedback. We understand how anxious it can feel coming into the surgery, so we're really pleased to hear that the doctor helped put you at ease and took the time to listen and carry out the necessary tests. It’s great to know you left with a clear plan in place. We hope your next visit goes just as smoothly and wish you all the best with your results. Kind regards Operational Manager
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Review titled Great service
Rated 5 stars out of 5
by Dave sale - Posted on 02 May 2025
Everyone was so helpful and patient with us. Answered our questions and went above and beyond for us thank you all so much.
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Dave, Thank you for your kind words! We're really pleased to hear that you felt well cared for and supported. The team will be grateful to know their efforts made a positive difference. Thank you for taking the time to share your experience! Kind regards Operational Manager
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Review titled Impressive practice
Rated 5 stars out of 5
by H.Davis - Posted on 03 April 2025
. From the lovely reception staff, repeat prescriptions and secretaries. The doctor I came to see was lovely , listened and acted with the best results for me. I only met him yesterday and have had a call for an X-ray already . Dr phoned today to re ask and check one off my tablets
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Patient, Thank you for your wonderful feedback! We're so happy to hear that from reception to the doctor, you felt well cared for and supported. It’s great that your doctor is keeping a close eye on your care and following up promptly. Wishing you all the best with your treatment! Kind regards Operational Manager
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Review titled request for an E Consultation
Rated 5 stars out of 5
by E Consultation - Posted on 09 April 2025
Got a call same afternoon from a clinition .She was excellent had reviewed a previous call and discussed my request, my health and dealt with the issue . My prescription was with the pharmacy same afternoon
Visited April 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Patient, Thank you for your feedback! We're glad to hear the clinician was so thorough and responsive. It’s great to know your issue was handled so efficiently and your prescription was ready the same day. We appreciate you taking the time to share your experience. Kind regards Operational Manager