Grosvenor Medical Centre
Grosvenor Street, Crewe, Cheshire, CW1 3HBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Speedy appointment time
Rated 4 stars out of 5
by Gill Carter - Posted on 06 January 2025
I rang this morning and was seen within the hour. Extremely efficient and very fast. I saw a paramedic practitioner who was very attentive and listened to everything I said. He was very understanding and had a very calm nature. I left the surgery in the hope that my month long bowt of asthma, chest infection will hopefully be resolved very soon.
Visited January 2025
Review titled Grosvenor Medical Centre
Replied on 06 January 2025
Dear Mrs Carter, many thanks for taking the time to review your recent contact with the practice. We are pleased you were happy with the service you received from our urgent on-call service and that your consultation with the Paramedic Practitioner met your needs. We will pass your comments to him. kind regards, Grosvenor Medical Centre
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Review titled Good practice
Rated 4 stars out of 5
by Robert Reeves - Posted on 06 January 2025
Came in made an enquiry about seeing a doctor and had an appointment texted to me within an hour or so, when to see acp, very good friendly and officiant. Thanks
Visited January 2025
Review titled Grosvenor Medical Centre
Replied on 06 January 2025
Dear Mr Reeves, thank you for taking the time to review your recent contact with the practice. We are pleased you were happy with the service you received from the practice and we appreciate your feedback. kind regards, Grosvenor Medical Centre
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 06 January 2025
I rang up in the morning and managed to get an appointment on the same day witch I didn't expect to happen so was happy about that, saw the doctor who was helpful and gave me what I needed.
Visited January 2025
Review titled Grosvenor Medical Centre
Replied on 06 January 2025
Dear Patient, thank you for your review. We appreciate all feedback we receive, and we are pleased to hear you were happy with the service provided by the Practice today. kind regards, Grosvenor Medical Centre
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Review titled Extremely Satisfied
Rated 5 stars out of 5
by Ronnie Deakin - Posted on 16 December 2024
Extremely satisfied, I was dealt with at reception in an efficient and friendly manner and with a smile which is unusual in certain situations these days. My blood test was quick and efficient and my phone consultation with the pharmacy nurse went very well and she was very helpful and thorough,all in all as a new patient it was a very pleasant experience.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Mr Deakin, many thanks for your review. We are pleased to hear that you had a positive experience at the Practice and your appointments met your needs. We appreciate all feedback from our patients which we can use to help improve and develop our services. Grosvenor Medical Centre
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2024
Appointment on time, doctor explained what the procedure would be and how he was going to do it, and what if any the side effects would be.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Patient, many thanks for your review. We are pleased to hear you have had a positive experience at our Practice when consulting with one of our Doctors. We appreciate all feedback, which we can use to improve our services. Grosvenor Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Ruth Grimshaw - Posted on 20 December 2024
Review was very thorough and my questions were answered in detail. I was not rushed in any way. I felt very special and cared for. Further appointments made for other tests when convenient to me
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 23 December 2024
Dear Miss Grimshaw, thank you for your review. We are happy to hear you had a positive experience with the practice. We are pleased your appointment met your expectations and your appointment were arranged to meet your needs. Your feedback is appreciated. Grosvenor Medical Centre
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Review titled Prompt service
Rated 4 stars out of 5
by Antony Basford - Posted on 30 December 2024
Doctor saw me quickly about my psoriasis which was good although having to wait for results for cancer investigation CT scan and biopsies has been long winded and could be a factor why psoriasis so bad also waiting for results /appointment for recent spirograph
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 31 December 2024
Dear Mr Basford, thank you for taking the time to leave your review. We are pleased to hear that were happy with your appointment at the practice and we appreciate your feedback. We are sorry to hear that you had to wait for results, which may have been out of our control. We would be happy to look into this for you if required. Please don't hesitate to contact us directly if this is the case. Grosvenor Medical Centre
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Review titled Great people
Rated 5 stars out of 5
by Louise williams - Posted on 16 December 2024
I had a very nice nurse who was Pleasant very smiley help with questions could make you feel at ease why you were there
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Louise, many thanks for your review. We are pleased to hear you had a positive experience when consulting with a member of our Nursing Team. We will pass on your kind comments to them. Grosvenor Medical Centre
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Review titled Good Service
Rated 4 stars out of 5
by Anonymous - Posted on 16 December 2024
I've had a good service the last few times I have requested an appointment. One of them was for an emergency & managed to get an appointment for an hour after I phoned.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Patient, thank you for your review. We are pleased that you had a positive experience when accessing appointments with the Practice and that you feel our service is good. We appreciate your feedback. Grosvenor Medical Centre
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Review titled Professional consultation acp
Rated 5 stars out of 5
by Nicole - Posted on 17 December 2024
A complete history was taken followed by thorough examination. Diagnosed and treatment plan provided. Advanced clinical practitioner courteous and professional
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Nicole, thank you for your review. We are pleased you have had a positive experience when consulting with one of our ACPs. We appreciate all feedback from our patient's and will pass your comments along to our ACP Team. Grosvenor Medical Centre