Grosvenor Medical Centre
Grosvenor Street, Crewe, Cheshire, CW1 3HBContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Grosvenor Medical Centre.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2025
Just Lest wait on the phone when u r trying to get through...................
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 20 January 2025
Dear Patient, many thanks for taking the time to leave us a comment, your feedback is greatly appreciated. We are pleased to hear you are happy with our practice but that you have a wait when contacting us by telephone. Please be assured the telephones at the practice are manned throughout our opening hours. If your query is not urgent, we recommend calling in the afternoon or submitting your query to our website service here - www.grosvenormedicalcentre.org.uk. We hope this will be helpful for you. kind regards, Grosvenor Medical Centre
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Review titled Very good
Rated 5 stars out of 5
by Alan Vickers - Posted on 17 December 2024
Seen to very quick for a much needed examination prescribed three medications for a very server chest infection plus a eye infection and a follow up chest x-ray appointment needed
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Mr Vickers, many thanks for your feedback. We are pleased to see you have had a positive experience at the Practice that met your needs, and that you were seen in a timely manner. Grosvenor Medical Centre
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Review titled Great doctors surgery
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2024
Was seen as soon as I went in for my appointment, even though I got there early my name was called within 5 minutes
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 31 December 2024
Dear Patient, thank you for taking time to leave your review. We are pleased to hear that you had a positive experience with the practice and we appreciate your feedback. Grosvenor Medical Centre
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Review titled Good practice
Rated 4 stars out of 5
by Annie Duncan - Posted on 20 January 2025
Always sort my problem out..good surgery,with lovely staff.Wasy to make an appointment..and very caring.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 20 January 2025
Dear Miss Duncan, thank you for your kind review. We appreciate your feedback and we are pleased to hear you are happy with the practice. We will pass your comments on to the team. kind regards, Grosvenor Medical Centre
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Review titled Good experience so far.
Rated 4 stars out of 5
by Anonymous - Posted on 17 December 2024
Recently moved to this GP after constant terrible experiences with my previous GP. Up to now I’ve had mostly a positive experience, great doctor at grosvenor who really helped me and understood my mental health. Really quick response time as well.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Patient, thank you for your review. We are pleased to hear that your experience so far at our Practice has been a positive one for you and we hope this continues to be the case. Grosvenor Medical Centre
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Review titled Too many patients not enough appointments.
Rated 1 star out of 5
by Anonymous - Posted on 17 December 2024
I finally got an appointment text sent through to me after a pill review convo on the phone with the doctor who decided I needed a face to face. The text didn’t say which surgery my appointment would be at. But it was signed off from the staff at GRoavenor medical centre. So I presumed that’s where it was. I went there on and the doctors was closed. So I went over to greasty brook after realising it must be there. I was ten mins late Ofcourse. And the doctor said he wouldn’t see me. Terrible service.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 18 December 2024
Dear Patient, we are sorry to hear this has been your experience with the practice. Unfortunately as you have posted anonymously, we are unable to contact you or check your record to see the text that was sent to you so we could ensure this does not happen again. Please contact us directly so we can deal with the points you have raised. Grosvenor Medical Centre
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Review titled Effecient service and high quality of care
Rated 4 stars out of 5
by Anonymous - Posted on 31 December 2024
Following a traumatic seizure some days earlier than required attendance at A&E, I found that I was struggling on many fronts and contacted my GP. I was called later that day with sound and caring advice and showing a great deal of empathy with my situation and signing me off work to allow with my recovery pending a neurologist appointment.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 31 December 2024
Dear Patient, thank you for your review. We are pleased to hear you had a positive experience with the practice and that we met your current needs. We appreciate your feedback. Grosvenor Medical Centre
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Review titled Friendly GPs
Rated 5 stars out of 5
by Cath Bull - Posted on 16 December 2024
Very friendly GP, who checked me over thoroughly. He listened intently and gave me some great advice. I called up at 830am and was seen by 10am the same day. Great service.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Mrs Bull, thank you for your review. We are pleased to hear that you had a positive experience at the Practice, and were seen on the same day as your call, in our urgent on-call clinic. We will pass your comments on to the GP you consulted with. Grosvenor Medical Centre
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Review titled Great appointment
Rated 5 stars out of 5
by Clare Bainham - Posted on 16 December 2024
Call from GP re medication. I felt she really listened and valued what I was saying. She gave me a number of options and I didn’t feel rushed. A great example of a perfect consultation
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Clare, many thanks for your review. We are pleased to hear you had a positive experience when speaking to one of our GPs, and that she met your health needs in a way that was satisfactory to you. We appreciate all feedback and will pass your comments along to the GP. Grosvenor Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2025
Extremely pleased that the GP arranged various medical tests. Once the results were gathered from both the surgery and local hospital, the GP telephoned me with the results, which were informative and boosted my morale.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 February 2025
Dear Patient, thank you for taking the time to leave the Practice your review. We are pleased that you are happy with the service you have received from the team and appreciate your feedback. kind regards, Grosvenor Medical Centre