East Barnet Health Centre
149 East Barnet Road, Barnet, EN4 8QZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
I accidentally ran out of meds. I was expecting the prescriptions clerk to say it was my own silly fault and that she couldn’t help. Instead she couldn’t have been more sympathetic and helpful. She issued a strip to tide me over and also made sure that that strip would not be subtracted from my next renewal. This practice obviously has an ethos of being as helpful as possible. And I’ve noticed this in the medical staff as well. You’re doing a great job, thanks and keep it up.
Visited October 2023
Review titled East Barnet Health Centre
Replied on 17 October 2023
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Urgent not urgent
Rated 2 stars out of 5
by Anonymous - Posted on 25 October 2023
Was sent an urgent message from surgery at 7, which caused immediate alarm. When opened it was only to tell me my appointment was cancelled. This was clearly not a message requiring my immediate attention, particularly since the surgery doesn't open until 8. I was asked to call rearrange, since the cancellation was not caused by me, the onus is on the surgery to call me. Zero complaint about the GP when seen. These reviews should allow separate commentary regarding the medical & admin staff because the care of patients needs do not always match.
Visited October 2023
Review titled East Barnet Health Centre
Replied on 04 December 2023
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manager.
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Review titled Good admin staff and prompt appointments
Rated 5 stars out of 5
by ANDREW MALONE - Posted on 11 October 2023
I had a same day appointment could not make the morning. What was an offered a late night appointment which suited me perfectly. The admin staff took my medical history from moving over to the United Kingdom from Ireland and insured that I was able to get all of my medical history sorted
Visited October 2023
Review titled East Barnet Health Centre
Replied on 17 October 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times
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Review titled Great Staff!
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2023
Excellent service, extremely helpful, the receptionist who helped me with my concern’s called me back as promised and was seen out of hours face to face appointment same day! Can’t fault the staff at East Barnet Heath Centre. Thank you very much!
Visited October 2023
Review titled East Barnet Health Centre
Replied on 17 October 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 04 October 2023
The staff were friendly and helpful and it is good to have an out of hours service close to my home where I can get access to a GP
Visited October 2023
Review titled East Barnet Health Centre
Replied on 04 October 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times
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Review titled Face to Face with Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 01 September 2023
Booked my doctor‘s appointment at 8 am, saw the doctor later in the morning had plenty of time in the consultation very professional service.
Visited September 2023
Review titled East Barnet Health Centre
Replied on 04 September 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times
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Review titled Good
Rated 5 stars out of 5
by Jyoti - Posted on 14 September 2023
I was not sure when I moved to the area and registered how it would be. But got appointments for my sons quickly and when asked for referrals they provided that as well.
Visited September 2023
Review titled East Barnet Health Centre
Replied on 14 September 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times
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Review titled Unable to book appointment
Rated 1 star out of 5
by Anonymous - Posted on 20 September 2023
Receptionist rude, not helpful at all they don't care, called every day to book to see GP, and explained to the receptionist the issue. They are like robots, poor service,worst surgery in barnet
Visited September 2023
East Barnet Health Centre has not yet replied.
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Review titled Used to be a great practice
Rated 2 stars out of 5
by Anonymous - Posted on 02 September 2023
Pre covid this was an excellent surgery. Sadly now it is extremely difficult to obtain an appointment. Online appointment booking and e consultations hardly ever turned on . Such a shame as receptionists and gps have always been pleasant. I don’t understand why Gp service never returned to pre covid ways as everywhere else has. Was first in line for appointment but yet I had to hold for 20 minutes then when we did get an appointment it was 50 minutes later than appointment should have been.
Visited September 2023
Review titled East Barnet Health Centre
Replied on 04 September 2023
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manager.
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Review titled Excellent staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 September 2023
Staff and GP were excellent. Was seen on my appointment time and was not rushed whilst talking to the GP. Helpful and kind
Visited September 2023
Review titled East Barnet Health Centre
Replied on 04 September 2023
Thank you so much for the positive feedback , it helps a lot to boost the staff morale during these very challenging times