Diamond Health Group
74 Hendford, Yeovil, Somerset, BA20 1UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Satisfactory
Rated 3 stars out of 5
by Anonymous - Posted on 26 April 2025
Appointment was on time, apology from GP for not being the female GP I requested. Thorough discussion from kind GP.
Visited April 2025
Diamond Health Group has not yet replied.
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Review titled Lovely nurse
Rated 4 stars out of 5
by Anonymous - Posted on 25 April 2025
Nurse was lovely, professional. Really clear on procedure , questions and what happens next. Was seen a little early which was great and it didn't take long to do procedure.
Visited April 2025
Diamond Health Group has not yet replied.
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Review titled good to see you
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2025
The doctor was very informed and listened to my symptoms. A plan was formed in the best way to treat me.
Visited April 2025
Diamond Health Group has not yet replied.
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Review titled Ok practice
Rated 3 stars out of 5
by Judith - Posted on 16 April 2025
I had the appointment at 11am to have my pessary ring changed only to be told it couldn’t be done as the doctor I was supposed to see wasn’t there…I left work early…losing money to attend this appointment so I wasn’t happy at all…where was my phone call to say sorry we can’t do it that day or e-mail to say it couldn’t be done that day…communication at the practice is shocking…luckily I had a lovely lady who made me another appointment at abbey manor but I wasn’t happy with my treatment…receptionists need to be retrained. Let people know if circumstances have changed so people like myself are not sitting in the waiting room only to be told procedures couldn’t be done.
Visited April 2025
Diamond Health Group has not yet replied.
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Review titled Doctor was very professional, kind and patient.
Rated 5 stars out of 5
by Silky Varinder - Posted on 27 March 2025
I am glad that the team was very cooperative and patient, had quick response from e-consultation and the doctor was very polite and gave time to understand my perception and discussed with me the treatment plan. He also followed up to make sure I have received the referrals and if I am feeling better.. Thank you..
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Great Doctor
Rated 4 stars out of 5
by Bridget Rosewell - Posted on 15 March 2025
Understood my concerns and ongoing assistance. Took time to explain the way forward whilst emphasising any input I need to make going forward
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Yeovil doctors
Rated 3 stars out of 5
by Anonymous - Posted on 06 March 2025
I’m in 2 minds about Henford Lodge. Some of the staff are helpful, most are not. Luckily for me the last receptionist I spoke to was helpful and questioned why I was asked to use e-consult when I should have had an emergency on the day appointment. E-consult is ok if your not working and only have limited time to actually log in and use the facility
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Excellent doctor
Rated 4 stars out of 5
by Anonymous - Posted on 18 March 2025
The doctor I seen on the day listened to my concerns and took me seriously, reassured me I made me feel at ease. One of the best Doctors I’ve seen at the practice for a long time definitely showed he cared about the patient and even remembered my daughter he’s seen not that long ago and checked on her too.
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Prompt service
Rated 5 stars out of 5
by philip moore - Posted on 19 March 2025
The system using engage consult for non urgent conditions worked very well and I was offered a face to face appointment within a couple of working days. Much better than trying to get through on the phone at 8.30 am
Visited March 2025
Diamond Health Group has not yet replied.
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Review titled Listened to
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2025
Having submitted an e-consult I was offered an appointment within a week, which was appropriate to the condition I was seeking advice on. The GP listened to me and gave advice that I felt was appropriate.
Visited March 2025
Diamond Health Group has not yet replied.