Denmark Road Medical Centre
37 Denmark Road, Winton, Bournemouth, Dorset, BH9 1PBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 04 October 2023
Used to think very highly of this surgery but not anymore, this last year the surgery has gone downhill, receptionists are extremely rude, have to wait more than four weeks for just a telephone consultation, and you’ve got no chance of getting an appointment. Can’t understand why other surgery’s can get it so right and this surgery is failing miserably. Told many times that there’s no verruca clinic for children only to find out that there is a clinic for a small one off fee, my son had to suffer weeks of agony, not being able to wear shoes, it’s absolutely shocking that you’re given untrue information, not just by one receptionist but by many. Told on phone , when making an enquiry, that’s it’s been dealt with only to discover a week later that it hasn’t been and told by receptionist that you’ve never phoned in the first place, looking to move to another practice in the hope that I will experience a better duty of care towards us patients.
Visited October 2023
Review titled Denmark Road Medical Centre
Replied on 24 October 2023
Thank you for your comment. Could you please email patientservices.scmg@dorsetgp.nhs.uk to discuss this matter further. Kind Regards
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Review titled Wonderful receptionist - made my day
Rated 5 stars out of 5
by Susan - Posted on 16 June 2023
Very considerate receptionist. Having explained my predicament, including not hearing the telephone ring, they very kindly agreed I could call back in an hours time. In that hour they had worked their magic and sorted out my issue for me via the doctor. They were empathic and so kind, they really are a marvellous example of a terrific receptionist enabling doctors and their patients to resolve issues promptly. Thank you so much.
Visited June 2023
Denmark Road Medical Centre has not yet replied.
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Review titled proffessional and efficient -medical support when required.
Rated 5 stars out of 5
by gerald mcdermott - Posted on 28 May 2023
due to my medical symptons- swift response and refferal to hospital. thankyou. Advised from -Advanced Medical practitioner- Date -Friday- 26th May 2023.
Visited May 2023
Denmark Road Medical Centre has not yet replied.