Crawcrook Medical Centre
Crawcrook Surgery, Pattinson Drive, Ryton, NE40 4USContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Crawcrook Medical Centre.
Reviews
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
Attended for my flu jab and was offered a vaccine for phumonia at same time. Both injections administered successfully by a professional member of staff.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Thank you for your kind feedback. Our team work very hard to keep the clinics running smoothly. Kind regards Jean Ward Operational Lead
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Review titled Worked Well
Rated 4 stars out of 5
by Anonymous - Posted on 09 October 2023
Attended for Covid and Flu jabs. Very efficient. Well organised. No delays and every thing explained quickly and simply.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient Many thanks for your review, we are pleased to hear the you found the clinic efficient. Kind regards Jean Ward Operational Lead
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Review titled Rowlands Gill Practice
Rated 4 stars out of 5
by Janice kane - Posted on 11 October 2023
Went for Flu jab and it was a very efficient service. In and out in 5 mins. Unfortunately I was there again today for blood tests. I waited for 30+ mins past my appt time. Then was told I could have had the blood tests done at the same appt. This is annoying, because when booking these appointments, I was told that I couldn't.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Hi Janice thank you for contacting us. Apologies for any confusion but we would not normally take bloods from a patient during a flu clinic. Kind regards Jean Ward Operational Lead
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Review titled Not my practice
Rated 4 stars out of 5
by Alan PIERPOINT - Posted on 10 October 2023
Although I’m happy to have had my covid jab I’m unhappy about my practice and the state it is in I don’t know who is my doctor now and it’s taking weeks to get an appointment it’s a very poor service
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Mr Pierpoint Thank you for your feedback, if you contact me on nencicb-ng.a85014@nhs.net then I can look into your concerns. Kind regards Jean Ward Operational Lead
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Review titled Smoothly Ran
Rated 4 stars out of 5
by Joe TURNBULL - Posted on 12 October 2023
It was Rowland's gill surgery I attended for my vaccine and everything went very well,Surgery was absolutely full when I arrived, I was about 5mins early for my appointment time but within minutes of arriving the Surgery had half emptied, everything seemed to be running smoothly, then my name was called and it was all over in about a minute, very efficient and friendly
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Thank you for your kind review, we look forward to welcoming you again when your next vaccine is due. Kind regards Jean Ward Operational Lead
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Review titled Flu jab
Rated 4 stars out of 5
by Mollin Ainsley - Posted on 11 October 2023
My husband and myself experienced excruciating pain when we received our flu jabs. The nurse was apologetic though.We both had never complained about pain during vaccination..Had to take some paracetamol when we got home A very bad experience
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Dear Mollin I am sorry you had a bad experience during your vaccination and hope this did not cause you and your husband too much inconvenience. Kind Regards Jean Ward Operational Lead
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Review titled GP review
Rated 3 stars out of 5
by Anonymous - Posted on 09 October 2023
The practice was well organised and efficient for the vaccination process. Staff were welcoming and carried out their jobs well.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient Many thanks for your feedback, your comments have been fed back to the staff involved. Kind regards Jean Ward Operational Lead
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Review titled Very efficient and friendly
Rated 4 stars out of 5
by Anonymous - Posted on 26 October 2023
Arrived for covid vaccine booster. Well.organised , efficient friendly service. Dealt with in 10 minutes
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Dear Patient Many thanks for your review, your comments are very much appreciated. Kind regards Jean Ward Operational lead
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Review titled Excellent Service
Rated 5 stars out of 5
by Jean - Posted on 16 October 2023
I think it’s always a good idea to leave a review when things go well so the staff know you appreciate their help and support . Rang on a Monday morning for an appointment , knew what number I was in the queue as that function is now back in place. Waited patiently, call answered, offered a same day appointment not at Crawcrook but Blaydon which wasn’t an issue all for me . Popped along to Blaydon, checked over by the staff, got a prescription. What more could you ask for. From start to finish spot on service, thank you all very much
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Dear Jean Thank you for your kind review, you comments are very much appreciated and have been passed to the team working that clinic. Kind regards Jean Ward Operational Lead
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Review titled Straightforward and Efficient
Rated 4 stars out of 5
by Anonymous - Posted on 09 October 2023
Covid and Flu vaccinations together. Booked appointments online at GP practice. Simple and straightforward. Vaccinations took minutes.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient thank you for your review. We are glad to hear that the who experience from booking to the vaccination was simple and straightforward. Kind regards Jean Ward Operational Lead