Crawcrook Medical Centre
Crawcrook Surgery, Pattinson Drive, Ryton, NE40 4USContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Heidi - Posted on 21 October 2023
I attended the Covid Booster Clinic, it was very well organised with people at every point to assist you. The staff were all really friendly and helped you feel at ease.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Dear Heidi Many thanks for your review, your kind words are very much appreciated and you comments have been passed on to the team. Best wishes Jean Ward Operational Lead
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Review titled ECG
Rated 4 stars out of 5
by John Michael Murphy - Posted on 07 October 2023
Complained about worsening heart condition and was invited for ECG and blood test. I received a warm welcome, only a few minutes late, and was treated efficiently and with respect. Referal to hospital cardiac services very soon afterwards.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Dear Michael, Thank you for taking the time to write your review, this is very much appreciated. Kind regards Jean Ward Operational Lead.
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Review titled COVID booster
Rated 4 stars out of 5
by Alwyn - Posted on 09 October 2023
My daughter and I attended Crawcrook clinic on 7 Oct 2023 for our Covid and Flu vaccinations. Everything was amazing, friendly , efficient staff and the whole process was carried out in a well arranged manner. The surgery was quite busy but we were in and out within a few minutes. Thanks to all who took part in this extremely important clinic.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Alwyn Many thanks for your review. We are glad to hear that you and your daughter had a pleasant experience. Kind regards Jean Ward Operational Lead
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Review titled Efficient clinic
Rated 5 stars out of 5
by CHRISTOPHER - Posted on 09 October 2023
I attended the medical centre for a Covid booster. Process was very efficient considering the number of attendees. Also got the flu vaccine during the same visit saving me another trip. Very polite and professional staff.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Dear Christopher, Many thanks for taking the time to write your review, your comments are very much appreciated by all of the team. Kind regards Jean Ward Operational Lead
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Review titled Busy but well organised
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
The clinic was very busy with people getting Covid & Flu jabs, it felt well organised & the queue went down quite quickly.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient Thank you for your feedback, we are glad that you found our clinics well organised and were seen quickly. Kind regards Jean Ward Operational Lead
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Review titled Jabs
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
Attended with my partner at the correct time was asked to complete a short questionnaire then joined a small queue. Found the experience friendly efficient and fast completed in less than 10 minutes
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient Thank you for your feedback, we are glad to here you had a pleasurable experience. Kind regards Jean Ward Operational Lead
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Review titled Flu jab
Rated 4 stars out of 5
by Anonymous - Posted on 11 October 2023
I Visited the surgery for my annual Flu jab, it took place on time and the service from the health assistant was warm and friendly which is frequently the case in the surgery.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Many thanks for your kind feedback, we very much appreciate this. Kind regards jean Ward Operational Lead
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Review titled Flu vaccine
Rated 4 stars out of 5
by Lesley - Posted on 11 October 2023
Arrived was surprised to find the surgery packed, but people were seen swiftly with 2 nurses vaccinating. Waited about 10 mins and was in and out within a minute. Shame couldn’t have Covid vaccine at the same time.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
thank you Lesley for taking the time to send your review. This year you can book your Covid and flu vaccine at the same time as long as you are registered with the practice. Kind regards Jean Ward Operational Lead
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Review titled Did the job I expected
Rated 3 stars out of 5
by Anonymous - Posted on 11 October 2023
Called on time for my Flu jab. I was offered the pneumonia jab at the same time which I accepted. Staff were polite and the process ran smoothly. This is what I would expect from the practice
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Thank you for taking the time to review your appointment. We look forward to welcoming you again Kind regards Jean Ward Operational Lead
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Review titled Vaccination clinic
Rated 4 stars out of 5
by Anonymous - Posted on 08 October 2023
Seemed odd everyone arrived at once so problems parking and then we were all crammed in a tiny corridor breathing germs all over each other. But very friendly staff and very quick and efficient inoculator
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear patient Many thanks for your feedback, we try to avoid situations like this by having an appointment system in place. Kind regards Jean Ward Operational Lead