Crawcrook Medical Centre
Crawcrook Surgery, Pattinson Drive, Ryton, NE40 4USContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great speedy service for the Covid and Flu jabs clinic
Rated 4 stars out of 5
by Ann Thompson - Posted on 09 October 2023
Very friendly team delivering a very speedy efficient service. The speed from booking in to receding the injections was very quick. I the staff were very knowledgeable and answered ant queries I had.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Ms Thomson thank you for your feedback. We are happy to hear your experience went well and our staff were able to help with any queries you had. Kind regards Jean Ward Operational Lead
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
Very well organised, with plenty of seats and paperwork. The staff were friendly and helpful, the whole process went very smoothly.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Many thanks for your kind review. Your comments are very much appreciated by the team. Kind regards Jean Ward Operational Lead
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 11 October 2023
Flu clinic was well organised and hardly any waiting time. Although no staff in reception, did checkin service and name came up on monitor and advised which room to go to
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Many thanks for taking the time to send in you review, your comments are much appreciated. Kind regards Jean Ward Operational Lead
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Review titled Very busy practice but hard working staff
Rated 3 stars out of 5
by Esther and Peter Davidson - Posted on 07 October 2023
The staff were so busy. Appointments were obviously booked to capacity. It was like production line but they coped very well under the circumstances. All were very cheerful and friendly. Could not fault them.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Mr and Mrs Davidson thank you for your feedback, we are pleased you found your experience in our Covid clinic Kind regards Jean Ward Operational Lead
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Review titled Flu injection
Rated 2 stars out of 5
by Susan Elizabeth Myers - Posted on 18 October 2023
Great appointment, nurse was quick and injection was painless. No waiting around in waiting room. Checked in and was called almost immediately.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Dear Susan thank you for taking the time to write your review, this is very much appreciated. Kind regards Jean Ward Operational Lead
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Review titled Booster clinic
Rated 5 stars out of 5
by Ann Smith - Posted on 09 October 2023
I attended the surgery to have both my COVID and Flu vaccines, the clinic was very busy however the staff on duty were very proffesional and reassuring. They deserve every praise.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Ms Smith Thank you for your feedback, this is appreciated. We are glad to hear you found it useful having your Covid and Flu vaccine at the same time. Kind regards Jean Ward Operational Lead
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Review titled Good practice for Covid jab
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
Went to Crawcrook surgery for my Covid jab. Check in went very smoothly, completely confirmation form & joined queue. Nurses were efficient and took about 15 minutes for the entire process.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient thank you for your feedback. We are glad to hear your experience went well. Kind regards Jean Ward Operational Lead
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Review titled Ease of use
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
Had my flu jab efficient and staff pleasant The process was easy to book and on time A vast improvement on previous visits
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Thank you for your kind comments, your review is very much appreciated. Our team work very hard to improve the clinics we host. Kind regards Jean Ward Operational Lead
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Review titled It doesn't hurt!
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
I had an anti covid injection and despite being needle phobic it didn't hurt,thanks to the professionalism and friendliness of all concerned.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Many thanks for your kind words, your comments have been passed on to our team. Kind regards Jean Ward Operational Lead
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Review titled Efficient Flu Vaccination Service
Rated 3 stars out of 5
by Karen Thomas - Posted on 11 October 2023
I was seen on time, explained what was going to happen and given my jab effectively and efficiently. Very happy with process.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Thank you for your kind words Your feedback is very much appreciated Kind regards Jean Ward Operational Lead