Crawcrook Medical Centre
Crawcrook Surgery, Pattinson Drive, Ryton, NE40 4USContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Crawcrook Medical Centre.
Reviews
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Review titled Doors Shut
Rated 3 stars out of 5
by Anonymous - Posted on 12 October 2023
My appointment was for 1.30 pm, however the surgery's door was not unlocked until 1.35 pm, by which time, if it had been raining, about a dozen people who were queueing outside would have got wet. I lost count of the number of questions I was asked by the health care professional before I was given the flu vaccination, which was not the case at the pharmacy I attended the previous week for my covid vaccination.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Many thanks for your feedback and apologies that the lunch break ran over. The staff working on the day ask the questions for your safety and to ensure that you are fully fit to receive the vaccine. Kind regards Jean Ward Operational Lead.
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Review titled Well organised
Rated 4 stars out of 5
by Anonymous - Posted on 09 October 2023
Welcoming, very helpful. All seemed to be very well organised. Went for Covid vaccination and was in and out within less than ten minutes, even though it was very busy. Even booking the appointment was very easy, only had to wait 4 days.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Dear Patient Thank you for your feedback. We are glad to hear that your experience in our clinic went well despite being busy. Kind regards Jean Ward Operational Lead
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Review titled NHS app - can anyone solve the problems?
Rated 3 stars out of 5
by Anonymous - Posted on 11 October 2023
Injections at pharmacies + 1 at practice aren't showing up on my NHS app - NHS app support say this is due to way GP practice have configured their system but nobody in the practice responds to my query or, alternatively, state that the pharmacy is using a noncompatable system which I find hard to believe.
Visited October 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Hi If you can contact the surgery we can look into this for you as this has come through anonymous we don't have any of your details to investigate. You can email the dates etc to us at nencicb-ng.A85014@nhs.net many thanks Jean Ward Operational Lead
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Review titled Covid jab
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2023
Superb organisation and treatment at recent Covid jab appointment. Lovely staff and fast, efficient service. ThankYou
Visited September 2023
Review titled Crawcrook Medical Centre
Replied on 27 March 2024
Many thanks for your kind review. Our spring booster clinics will be available shortly and we look forward to seeing you there. Kind regards Jean Ward Operational Lead
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Review titled Well organised
Rated 4 stars out of 5
by Graham A - Posted on 11 October 2023
Well organised Covid booster session. Minimal waiting and efficient jab, thanks. Having to write more than 100 characters is unnecessary and off putting
Visited September 2023
Review titled Crawcrook Medical Centre
Replied on 15 October 2024
Many thanks for taking the time to send us a review on the Covid clinic, this is very much appreciated. Kind regards Jean Ward Operational Lead
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Review titled great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2023
Every thing was 1st class well done. Timely and efficient, the team were very amazing, i think i was in 5mins, ran like clock work thank you
Visited September 2023
Review titled Crawcrook Medical Centre
Replied on 27 March 2024
Many thanks for your kind review. Our spring booster clinics will be available shortly and we look forward to seeing you there. Kind regards Jean Ward Operational Lead
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Review titled Great Practice
Rated 5 stars out of 5
by Muriel Bentley - Posted on 25 September 2023
It was really quick and went smoothly I was in and out of the surgery in no time the staff were very pleasant and helpful
Visited September 2023
Review titled Crawcrook Medical Centre
Replied on 27 March 2024
Many thanks for your kind review. Our spring booster clinics will be available shortly and we look forward to seeing you there. Kind regards Jean Ward Operational Lead
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Review titled Friendly service provided
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2023
Covid booster appointment system within practice was excellent and quick. From filling in the registration form to actually getting booster jab took minutes with hardly any waiting around time. Well done to all Staff involved.
Visited September 2023
Review titled Crawcrook Medical Centre
Replied on 27 March 2024
Many thanks for your kind review. Our spring booster clinics will be available shortly and we look forward to seeing you there. Kind regards Jean Ward Operational Lead
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Review titled Excellent Service and care
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2023
I had my Covid booster jab at Crawcrook Medical Practice. Invitation came via text. Easy to book in. Arrived and seen within minutes. A brilliant service. Thank you NHS!
Visited September 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
thank you for your feedback, your review is very much appreciated. Kind regards Jean Ward Operational lead
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Review titled Excellent service
Rated 5 stars out of 5
by SylviaB - Posted on 25 September 2023
Quick and easy COVID booster. Very helpful and friendly staff. Left car park 20 mins after arriving...all done and dusted. Thank you
Visited September 2023
Review titled Crawcrook Medical Centre
Replied on 23 August 2024
Many thanks for taking the time to leave your feedback, this is very much appreciated and we hope to see you again at the next sessions. Kind regards Jean Ward Operational Lead