Colne Road Surgery
34-36 Colne Road, Burnley, Lancashire, BB10 1LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nice Experience
Rated 4 stars out of 5
by Jintu George - Posted on 26 November 2024
The receptionist,who was very helpful and supportly,they helped me to get an appointment .I got the appointment quickly.
Visited November 2024
Review titled Colne Road Surgery
Replied on 27 November 2024
Hi Jintu, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Stephen Smith - Posted on 05 November 2024
Phoned for a appointment but was told I would get a call by 12.00 and got a call at 11.00 with a appointment
Visited November 2024
Review titled Colne Road Surgery
Replied on 05 November 2024
Hi Stephen, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager
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Review titled Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 07 November 2024
The receptionist dealt with my query this morning regarding my son's eczema. Her manner was very professional and polite and she was very willing to find a solution to the problem. Thankyou for your kind and pleasant manner in dealing with my query.
Visited November 2024
Review titled Colne Road Surgery
Replied on 07 November 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Aasma Mahmood - Posted on 07 November 2024
Rang reception the Ladies on there was very helpful thankyou Really appreciate your service and your kindness
Visited November 2024
Review titled Colne Road Surgery
Replied on 07 November 2024
Hi Aasma, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
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Review titled Great customer service
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
very efficient in handling calls and gave customer inquiries with exceptional professionalism and delivered clear communication.
Visited November 2024
Review titled Colne Road Surgery
Replied on 29 November 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!
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Review titled Rang fo a appt
Rated 4 stars out of 5
by Karen - Posted on 07 November 2024
Rang for a appt for my mum, was given a phone app for the same day, would have preferred a face to face, bit will await the xall
Visited November 2024
Review titled Colne Road Surgery
Replied on 07 November 2024
Hi Karen, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
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Review titled Good GP Practice
Rated 5 stars out of 5
by Gillian Howard - Posted on 21 November 2024
My phone call to the Drs this morning was dealt with extremely well, very professional and polite, what he didn't know he went and asked and came back to me with the answers.
Visited November 2024
Review titled Colne Road Surgery
Replied on 21 November 2024
Hi Gillian, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager
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Review titled Good reception service
Rated 4 stars out of 5
by Martin Naylor - Posted on 22 November 2024
Booking a blood test by phone I was dealt with promptly, politely and the young man had a pleasant way about him.
Visited November 2024
Review titled Colne Road Surgery
Replied on 24 November 2024
Hi Martin, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager
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Review titled Helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
Very friendly staff had an issue and the receptionist helped me out sorting it quickly and had a Kind and friendly manner lovely staff
Visited November 2024
Review titled Colne Road Surgery
Replied on 05 November 2024
Hi, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
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Review titled Friendly Practice
Rated 4 stars out of 5
by Anonymous - Posted on 29 November 2024
I was dealt with during an appointment I had at the surgery this morning. The manner of the receptionist was extremely professional and friendly. My query was dealt with very fast and efficiently. Excellent work.
Visited November 2024
Review titled Colne Road Surgery
Replied on 29 November 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!