Cleggs Lane Medical Practice/129
129-131 Cleggs Lane, Little Hulton, Manchester, Lancashire, M38 9RSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cleggs Lane Medical Practice/129.
Reviews
-
Review titled Lovely practice
Rated 5 stars out of 5
by Carol Plunkett - Posted on 14 May 2025
I went to this medical practice to have minor surgery on my back, the doctor who did the surgery was a really nice man and explained clearly what he was going to be doing. The procedure was soon over with and not that uncomfortable, the lady nurse who was helping him was really nice and she kept my mind off what was going on. I would recommend this practice.
Visited May 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 03 June 2025
Dear Carol Plunkett, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
-
Review titled Bad experience
Rated 1 star out of 5
by Anonymous - Posted on 24 May 2025
I did not have a good experience at Cleggs Lane. I went to see the minor surgery team & was told that he almost cancelled my appointment as he didn’t deem my referral necessary. He spoke to me in a patronising manner and made me feel very small, giving me bad advice on the matter which I knew was incorrect. He refused to do the treatment, and told me to go back to my GP. All of which would have been fine had the way he was speaking to me was not talking down to me. I felt feeling not only deflated that what I needed from the appointment didn’t happen, I felt very small and upset. I felt he wasn’t listening to me about my issues and telling me what he assumed the problem was instead.
Visited May 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 03 June 2025
Dear patient, I am sorry that you have had a bad experience at with our service at the minor surgery. You mentioned that you felt talked down to. Apologies about this as this was not the intention. It is most likely that I did try very hard to explain things. As a surgeon, it is sometimes relevant to explain to the patient that an operation may come with more disadvantages rather than advantages. This does not remove your right to your desired treatment. When I decline carrying out a treatment it is usually because I do not feel that the operation is not clinically safe to do in our environment. I am unaware of your specific circumstance but should you wish to discuss this further I would be grateful if you would contact the surgery directly. Yours sincerely Dr Umeadi
-
Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2025
I had a cyst removed at the Willows practice this week. The doctor was lovely, chatty with a really relaxed style that put me at ease. The procedure was very fast and I didn't feel a thing. Highly recommended.
Visited May 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 03 June 2025
Dear Patient, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
-
Review titled Excellent Practice & Staff
Rated 5 stars out of 5
by Vanessa - Posted on 01 June 2025
This was my first time attending this practice as I was here for minor surgery. All staff provided clear information and guidance from start to finish, making me feel very reassured and confident in my appointment, as I was originally not sure what to expect when I requested the referral. The surgery was very quick but definitely handled with care; while I don't expect to have this type of surgery again in the future, I would be very happy to have any further treatments at this practice! Thank you to all staff once again, can't fault the experience at all.
Visited May 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 03 June 2025
Dear Vanessa, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
-
Review titled Minor Surgery - The Willows Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
I attended the willows surgery this morning. Reception service was lovely. When i went in for my minor surgery the ladies explained what they were going to do and reassured me. It didnt hurt and it didnt take long either. Throughout he procedure the ladies were very nice and made me feel relaxed. The coffee and kit kat were worth it at the end. Really a lovely team.
Visited March 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 March 2025
Dear Patient, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 24 March 2025
Excellent service. Seen on time and two cysts removed in the one session. Very efficient and all pretty painless. Very satisfied.
Visited March 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 25 March 2025
Dear patient. Thank you for taking your time to leave us your review. We are so glad you are satisfied with your procedure. I will pass the message on to the relevant members of staff. Regards Lisa Receptionist
-
Review titled Minor Surgery
Rated 5 stars out of 5
by Mr Schultz - Posted on 06 February 2025
I was served by their satellite campus (room at the Willows in Salford). Was able to get seen relatively on time (they were back to back, so was a minor delay). Had seen the team previously at another satellite site they no longer use and had enjoyed them. As always there is some minor pain for the numbing agent, but once we got through that we were able to actually take care of more than what was apparently on the referral (was for above the eye and under both arms, but only above the eye was listed) and was out within the allocated time still saving me from having to book another appointment. The hot chocolate and biscuits were a nice touch as well. If I have to go again I might look to speak directly as the team were very friendly in both encounters.
Visited February 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 11 February 2025
Dear Mr Schultz, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
-
Review titled Excellent service
Rated 1 star out of 5
by Anonymous - Posted on 26 January 2025
Great service from the welcome and throughout. I was seen quickly by very friendly and professional clinical staff, super efficient and everything was explained very clearly. I was a little nervous prior to the procedure but I was reassured and soon put at ease and it was all done before I knew it.
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 11 February 2025
Dear Patient, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
-
Review titled Good experience
Rated 5 stars out of 5
by anthony potts - Posted on 18 January 2025
Had a minor procedure. All staff very friendly and professional. Didn’t have to wait long. Everything explained beforehand to make sure I was happy. Offered a cup of tea and biscuit afterwards. Also given a chocolate for being brave. 67 years old 😊
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 January 2025
Dear Anthony Potts, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
-
Review titled great practice for minor surgery
Rated 5 stars out of 5
by joy manson - Posted on 16 January 2025
well informed of the wait times, very personal attitude from Staff. Very pleasing a good bedside manner so to speak. My needs were met in the end but there was little care for due diligence, not reading my doctors message to them which was overlooked by someone, which would have resulted in a more dramatic situation.
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 January 2025
Dear Joy Manson, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.