Cleggs Lane Medical Practice/129
129-131 Cleggs Lane, Little Hulton, Manchester, Lancashire, M38 9RSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Minor Surgery - The Willows Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
I attended the willows surgery this morning. Reception service was lovely. When i went in for my minor surgery the ladies explained what they were going to do and reassured me. It didnt hurt and it didnt take long either. Throughout he procedure the ladies were very nice and made me feel relaxed. The coffee and kit kat were worth it at the end. Really a lovely team.
Visited March 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 March 2025
Dear Patient, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 24 March 2025
Excellent service. Seen on time and two cysts removed in the one session. Very efficient and all pretty painless. Very satisfied.
Visited March 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 25 March 2025
Dear patient. Thank you for taking your time to leave us your review. We are so glad you are satisfied with your procedure. I will pass the message on to the relevant members of staff. Regards Lisa Receptionist
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Review titled Minor Surgery
Rated 5 stars out of 5
by Mr Schultz - Posted on 06 February 2025
I was served by their satellite campus (room at the Willows in Salford). Was able to get seen relatively on time (they were back to back, so was a minor delay). Had seen the team previously at another satellite site they no longer use and had enjoyed them. As always there is some minor pain for the numbing agent, but once we got through that we were able to actually take care of more than what was apparently on the referral (was for above the eye and under both arms, but only above the eye was listed) and was out within the allocated time still saving me from having to book another appointment. The hot chocolate and biscuits were a nice touch as well. If I have to go again I might look to speak directly as the team were very friendly in both encounters.
Visited February 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 11 February 2025
Dear Mr Schultz, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
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Review titled Excellent service
Rated 1 star out of 5
by Anonymous - Posted on 26 January 2025
Great service from the welcome and throughout. I was seen quickly by very friendly and professional clinical staff, super efficient and everything was explained very clearly. I was a little nervous prior to the procedure but I was reassured and soon put at ease and it was all done before I knew it.
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 11 February 2025
Dear Patient, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
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Review titled Good experience
Rated 5 stars out of 5
by anthony potts - Posted on 18 January 2025
Had a minor procedure. All staff very friendly and professional. Didn’t have to wait long. Everything explained beforehand to make sure I was happy. Offered a cup of tea and biscuit afterwards. Also given a chocolate for being brave. 67 years old 😊
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 January 2025
Dear Anthony Potts, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
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Review titled great practice for minor surgery
Rated 5 stars out of 5
by joy manson - Posted on 16 January 2025
well informed of the wait times, very personal attitude from Staff. Very pleasing a good bedside manner so to speak. My needs were met in the end but there was little care for due diligence, not reading my doctors message to them which was overlooked by someone, which would have resulted in a more dramatic situation.
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 January 2025
Dear Joy Manson, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
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Review titled Covid/flu? Got to wear a mask
Rated 1 star out of 5
by Peter Holdsworth - Posted on 14 January 2025
Went for a routine blood test and was literally forced to wear a mask, asked if they had any incidents to the reply of at this time of year there is COVID, flu and other virus's going round and we don't want to catch it?? I was at Salford Royal the previous day and no covid masks in the hospital.. just checked on government website and there is your usual warning of over 65, or babies under 6 months. Must have had a issue at this practice or making this up as no other practice or hospitals even no businesses that are forcing this.. I just left as it worried me that they wasn't joking about the risk of COVID in this practice....I will be ringing to see if they have sanitatised the surgery before I next go and if COVID has gone
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 January 2025
Dear Peter Holdsworth, we are sorry to hear of your experience. We are NOT forcing anyone to wear masks, however we are seriously advocating it to everyone coming into our GP surgery. The reason is due to a high rate of flu virus and COVID-19 virus in the community at this time. Hospitals are overflowing and patients are lying in hospital corridors for treatment with virus. We want to contribute in reducing this risk. It is scientifically proven that masks can reduce risk of virus transmission. You are free to decline a mask and it would not affect how we look after you. We are available for further conversation should you wish to.
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Review titled in addition to the review posted
Rated 5 stars out of 5
by joy manson - Posted on 17 January 2025
after the procedure was offered a cup of tea or coffee or herbal tea and a biscuit a lovely gesture thank you
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 January 2025
Dear Joy Manson, thank you for adding to your review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2025
My appointment started on time and was quick and painless. All of the staff were friendly and professional, I was offered tea/coffee and given an information pack to take home. Excellent all round! :)
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 11 February 2025
Dear Patient, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
Most welcoming and friendly reception. Staff couldn't have been more helpful and relaxing to make you feel happy with what you are there for. Explaining the routine of my minor surgery and saying what was about to happen was so clear and positive. The two people who carried out the procedure were amazing and made me feel so relaxed. Pain free and a cup of coffee and a chocolate sweet after the surgery was a lovely gesture. Absolutely quality all the staff at willows surgery Thank you!!
Visited January 2025
Review titled Cleggs Lane Medical Practice/129
Replied on 20 January 2025
Dear Patient, thank you for taking the time to leave us a review, your comments are greatly appreciated and will be passed to the relevant staff members. Thanks, Reception team at Cleggs Lane Medical Practice.