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Chapel Group Medical Centre

220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FE

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Chapel Group Medical Centre.


Reviews

Displaying 1 to 10 of 566

  1. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 30 April 2025

    I visited the nurse for annual bloods, blood pressure and asthma review. All tests taken very professionally and in a very friendly manner

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  2. Review titled Always consistently positive

    Rated 5 stars out of 5

    by Rachel Sumner - Posted on 26 April 2025

    I’ve been with Chapel for over 7 years now and have never had a bad experience. Each GP has a different strength, they’ve all shown compassion and empathy. Myself and our children have had great interactions with all of the GPs and locums, they’ve all made the correct referrals without issue, they have been incredibly supportive at very difficult periods of life and health and I’ve appreciated the service. The reception staff have always been professional and helpful in what I imagine can sometimes be a difficult position. They’ve seen us through the pandemic with care, the GPs have had such a kind approach with our children from them being tiny babies. The locum I saw yesterday was so informative on some of my worries and she looked at my issues with such a holistic approach it was refreshing, I appreciated her depth of knowledge and her ability to look at all aspects of my issues and not just what I was presenting on the day, it was impressive to have her prioritise my needs within the appointment but to also be proactive with her questions to gain all of the jigsaw pieces with all of the different perspectives so she could fully understand me and most of all she didn’t just prescribe, she asked me what I would like and we both agreed a plan considering the complexities. I continue to have a good relationship with the service as do our children, from nurses vaccinating the kids to more serious referrals and never being made to feel that my worries and health concerns are inferior I’m actually really grateful to have had a consistent and stable healthcare provider during the past 7 years considering the politics and pandemic. They are so quick off the mark with the children and we appreciate their sense of urgency and concern, the reception staff will always try their best to make sure the children are prioritised and advise so well. I’ve had it where if they need to consult the gp first they have maintained really good communication to get to the answer. I also feel that sometimes it’s a matter of you get out what you put in as a family we approach the service with kindness and dignity and we have received the same in return. Thank you for all of your hardwork, it is greatly appreciated certainly by our family.

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  3. Review titled Kind and helpful treatment

    Rated 5 stars out of 5

    by Hannah Robinson-Smith - Posted on 09 April 2025

    I was worried I was wasting the doctors time as I’ve had these symptoms a long time and I’m not really ‘that poorly’ but the GP was so kind and helpful, really supportive and provided clear and full information, and has proceeded to send me for further investigation. I also saw a nurse for blood tests, who reiterated the supportive information and gave me some advice about following up appropriately too. I felt so supported and reassured and that I’m in safe hands! Thank you.

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  4. Review titled Great service

    Rated 4 stars out of 5

    by Elliot Asquith - Posted on 16 April 2025

    I was in for a new patient induction. The practice was very clean and all the staff were welcoming. The nurse who took my appointment was very polite and answered all the questions I had. The Doctor needed to consulted but wasn’t available but the staff got back to me in an hour to update me on the matter. Very good experience. Thank you

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  5. Review titled Great job

    Rated 5 stars out of 5

    by Julie Givvons - Posted on 30 April 2025

    Quick and effective systems in place Not met the GP before but she was very knowledgeable and interested

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  6. Review titled They are There when you need them.

    Rated 5 stars out of 5

    by John Davies - Posted on 24 April 2025

    The service I received was great, the nurse was very friendly, and made me feel relaxed. Also I was pleased with her attempt at getting blood out of me as some struggle doing this.

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  7. Review titled Very supportive practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 April 2025

    Had my annual checks for bloods and BP today and results came through very quickly. Very happy with the service received. Thank you

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  8. Review titled Would not recommend

    Rated 2 stars out of 5

    by Anonymous - Posted on 29 April 2025

    When I finally managed to get an appointment for my daughter the doctor was condescending and unsympathetic.

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  9. Review titled Annual Review

    Rated 5 stars out of 5

    by Anonymous - Posted on 24 April 2025

    Nurse completed my blood pressure and weight review in a lovely manner. Felt comfortable during the whole assessment.

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.


  10. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 April 2025

    It’s easy for me to get an appointment when needed and they where able to accommodate me even though I arrived a little late

    Visited April 2025

    Report as unsuitable

    Chapel Group Medical Centre has not yet replied.