Brunswick Park Medical Practice
Brunswick Park Road, New Southgate, London, Greater London, N11 1EYContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Brunswick Park Medical Practice.
Reviews
-
Review titled Helpful
Rated 5 stars out of 5
by Lorraine Gerber - Posted on 05 June 2024
Was following up a prescription from Barnet Hospital and the receptionist was very helpful -called me back when located the letter
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Lorraine Gerber Thank you for your review and apologies for the delay in responding. Thank you for stating your received a helpful service from our receptionist who followed your query up with a call bac. Our aim is to be helpful always and feedback like this is so encouraging for the staff. Thank you again Kind regards Brunswick park medical practice
-
Review titled Great member of staff
Rated 4 stars out of 5
by Elizabeth Soyer - Posted on 05 June 2024
Today I was helped by a member of staff with an issue. She was extremely professional and polite throughout the call and she solved my problem for me.
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Elizabeth Soyer Thank you for your review and comments and apologies for the delay in this response. We are very proud of our helpful, caring and hardworking team and thank you for letting us know that you found one of our staff extremely professional and polite and that your problem was solved. We always aim to deliver the very best standards and feedback like this encourages us to do even better. Thank you again for taking the time to comment and leave a review Kind regards Brunswick park medical practice
-
Review titled Great Practice
Rated 5 stars out of 5
by Hakan - Posted on 14 June 2024
They are so kind and friendly. My registration was very quick, just same day. They are amazingly helpful and taking care of my situation. Also They are the best with all kind of Communication. Great Practice..!! Thank you, Thank you…!!!
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Hakan, Thank you for your comment. We have recently made changes to our registration process - making it fully digital. We are so glad you found the process quick and that we were helpful and good with communication. This is always our aim and feedback like this is so encouraging to the team. Thank you Kind regards Brunswick park medical practice
-
Review titled Quick and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
I spoke to the receptionist over the phone and she was very helpful. I required my vaccination history and a blood test form. My request was dealt with promptly, without any issues.
Visited June 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Patient Thank you for your review and apologies for the delay in responding. Thank you for commenting on our quick and efficient service and for stating our recpetionist was very helpful and dealt with your request promptly. This is always our aim and feedback like this is so encouraging for the staff. Thank you again Kind regards Brunswick park medical practice
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Emily Warner - Posted on 14 May 2024
Our visit to the GP was fantastic. We were seen on time, and our needs were met. We were made to feel welcome and the GP solved our problem
Visited May 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Emily Warner, Apologies for the delay in responding to your review. Thank you for your comments. It means a lot to the team to know that their daily hard work is seen and appreciated. Kind regards Brunswick park medical practice
-
Review titled Great practice
Rated 5 stars out of 5
by Maggie Woodrow - Posted on 20 May 2024
Phoned surgery this morning and was very pleased to get a prompt appointment, which is usually the case at this practice.
Visited May 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Maggie Woodrow, Apologies for the delay in responding to this review. Thank you for your comments. We offer appointments via econsult and via telephone so we are very glad to have been able to meet your requirements when you called. We do our best to offer care with the right clinician at the right time, so thank you for mentioning that a prompt appointment is your usual experience with us. Please keep providing feedback so we can continue to improve on the services we offer our patients. Kind regards Brunswick park medical practice
-
Review titled Wonderful experience
Rated 5 stars out of 5
by Vicky Small - Posted on 05 June 2024
Having completed an e-consult form on behalf of my son he was offered an appointment the next morning. The appointment was on time and the GP was very thorough and reassuring in their approach. We were given time to discuss and resolve his health concerns. I couldn't have asked for a better service. Thank you.
Visited May 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Vicky Small, Apologies for the delay in responding to this review. Thank you for your comments. We are glad you found the econsult system effective and useful in addressing your concerns with your son. Please keep providing feedback so we can improve on the services we offer our patients. Kind regards Brunswick park medical practice
-
Review titled Fantastic
Rated 5 stars out of 5
by sharon cooper - Posted on 22 January 2025
Still on going every one at the gp surgery has been fantastic with my health problems and my mother who has cancer. Everyone are doing everything to help myself and mum comfortable mother is ever to much
Visited April 2024
Brunswick Park Medical Practice has not yet replied.
-
Review titled Excellent service as usual
Rated 5 stars out of 5
by Ian Brown - Posted on 05 April 2024
Today I had the most helpful & understanding interaction with the receptionist that took my query about the new medication I have been given via the hospital cardiologist. She went out of her way to address the shortfall of my medication & returned the call to assure me of the progress & outcome. Very helpful and very informative. Thank you all at bpmp.
Visited April 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Dear Ian Brown, Apologies for the delay in responding. Thank you for your review. It means a lot to the team to have good feedback as well as us aiming to learn and improve where we can from all feedback. Going the extra mile is what all our staff aim to do always and I am so glad you found the receptionist you encountered helpful and understanding. Please keep providing us with feedback and comments. Kind regards BPMP
-
Review titled Lake of male doctors or medical practitioners
Rated 3 stars out of 5
by Ms smith - Posted on 16 April 2024
I rang the practice this morning on behalf of my husband and asked to make an appointment with a male doctor. I was told that there would not be one in the surgery until next Monday .I then asked if there was a male medical practitioner .,again the answer was no . There are sometimes for personal reasons the need for a male doctor. My husband now has an appointment next Monday which I consider as very disappointing.
Visited April 2024
Review titled Brunswick Park Medical Practice
Replied on 03 December 2024
Thank you for your comment and we apologise for the delay in responding. We do have a female heavy team among our clinicians and admin staff. We are not alone in the world of general practice to face this issue. We do however ensure there is provision with a male doctor when requested and preferred and we are glad you were offered this option within a routine appointment time frame. If a male doctor is preferred we have several ways to provide this: 1) one of our regular locum doctors is male 2) we have had 4 GP trainee male doctors over the last 3 years (so more men are coming through the system) 3) we are part of a primary care network of GP practices (11 other practices in our network) and we have access to male doctors in that network through our hub appointments. If you require an urgent appointment we would advise you to contact us to discuss the available options. Thank you again for the feedback, we are always looking for ways to improve. Kind regards Brunswick park medical practice