Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Billinge Medical Practice.
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2025
I needed an appointment today after a persistent cough was getting worse. There was an appointment available within half hour so I was seen straight away by the doctor.
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Excellent
Rated 5 stars out of 5
by Steve Morters - Posted on 21 January 2025
Prompt and pleasent interaction, helpful in organising further investigation. Easy to speak with and informative.
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Steve, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Quick and simple
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
My appointment with the nurse practitioner was quick, simple and I felt like she cared. One of the most efficient appointments I have had!
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Great improvement
Rated 3 stars out of 5
by Anonymous - Posted on 09 January 2025
Visited Billinge Practice today and I can clearly see a much improved service. Staff were pleasant and efficient. It is still very difficult to contact the practice through the Patchs system, at 9.00 it wasn't available although the message on the system was that it was open until 11.00.
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Very good appointment
Rated 5 stars out of 5
by Steven Jenkinson - Posted on 07 January 2025
Waiting, I was seen with in 5 minutes, The doctor was very thorough and explained everything clearly. The only thing was my up to date blood samples tests, where not available
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Steven, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2024
All staff helpful and knowledgeable. GP listened and explained everything needed and provided excellent advice
Visited December 2024
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, Thank you for taking the time to provide your lovely comments! We pride ourselves in offering excellent patient care and friendly staff to make the best experience possible, and we are constantly striving to maintain the best standards for all our patients. Thank you Julie Ryan Practice Manager
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Review titled Pleasant Practice. Professional
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2024
From entrance to exit I met professionalism at each step. But also empathy and helpfulness to. Asthma staff in particular listens, discusses and advises. Thank you to all.
Visited December 2024
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, We are delighted that our team has been able to support you and ensure your needs were met. It's our priority to make every patient feel cared for, and we are pleased to hear that everyone from our receptionists to our clinical team has made a positive difference during your visit. Your kind words mean a lot to us. Your feedback has been shared with the entire team and is very much appreciated. Thank you Julie Ryan Practice Manager
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Review titled Excellent Asthma Review
Rated 4 stars out of 5
by Anonymous - Posted on 23 December 2024
Very pleased with the care and attention I received plus advice about getting the most out of my inhaler. The nurse was very pleasant and professional.
Visited December 2024
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, We are very grateful that you have took the time out to provide us with your positive review about Billinge Medical Practice, in particular the nurse. We always strive to provide the best service and customer care to all our patients and such positive comments help to further motivate the team to continue their good work and improve morale. Your feedback has been shared with the whole practice team and is very much appreciated by everyone. Thank you Practice Manager
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Review titled Billinge Medical Practice
Rated 5 stars out of 5
by Diane - Posted on 17 March 2025
Thank you to Billinge Medical Practice for getting me an appointment the same day. I would like to say a big thank you to the ANP partner who I saw for my appointment for being so kind and quick to act. She got me to the right department straight away. Now I am at home and recuperating with my family.
Visited November 2024
Review titled Billinge Medical Practice
Replied on 18 March 2025
Dear Diane, We are very grateful that you have took the time out to provide us with your positive review about Billinge Medical Practice, in particular the clinician. We are very happy to hear that you were dealt with quickly and efficiently and you are now back home recuperating. We always strive to provide the best service and care to all our patients and such positive comments help to further motivate the team to continue their good work and improve morale. Your feedback has been shared with the whole practice team and is very much appreciated by everyone. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Great Drs Practise
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
Easy to register upon arrival, didn’t wait long, notification system is clear and easy to follow. Dr was lovely, understanding and put my mind at rest.
Visited November 2024
Review titled Billinge Medical Practice
Replied on 18 November 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner