Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Billinge Medical Practice.
Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Pauline Williams - Posted on 04 February 2025
I sent an econsult in at 7.30am and before 8am I had an appointment for 10.05 that morning. I was early for the appointment and I was called in and home for the time of my appointment. The app was updated and the referral has been done today. Superb team work and lovely staff
Visited February 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Pauline, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Excellent Doctor
Rated 5 stars out of 5
by Irene - Posted on 28 January 2025
Went to see Doctor 27th January Everything about my symptoms were explained and I felt so much better within my self,also the appointment system has improved at this practice,,reception is very helpful both in person and on the phone
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Irene, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Much Improved practice
Rated 5 stars out of 5
by Sue - Posted on 23 January 2025
This is the first time I have seen a doctor in quite a few years. The doctor I saw was lovely she made me feel at ease and relaxed with some concerns I had and I felt much better walking out the door
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Sue, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Excellent surgery treatment
Rated 5 stars out of 5
by Dave L - Posted on 07 January 2025
Not been to my doctors in years and this is a new surgery. Totally positive experience, from receptionist to doctor, then follow up calls/texts. Amazed at how great they were tbh and would not hesitate to recommend
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Dave, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Five. Star service.
Rated 5 stars out of 5
by Gary Taylor - Posted on 04 February 2025
The whole experience was highly satisfactory, from making the appointment, to seeing the doctor and receiving treatment, it was an absolute pleasure and so professional. The surgery has improved dramatically and It’s barely recognisable. My message to the new management team, just keep doing what you’re doing, it’s working!!
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Gary, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Professional Experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2025
I was able to arrange an appointment for the day I needed it, due to a chest infection. I was given medication, which has addressed the infection and the chest infection has started to ease. The GP was attentive and the reception staff member was helpful.
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Was not waiting
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2025
Was seen straight away did not wait, I was then given an appointment for my bloods at the place that suited me
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Friendly
Rated 5 stars out of 5
by Julie Wilkinson - Posted on 23 January 2025
So much easier to get an appointment than in the past. Issues resolved quickly. Feel trust in the Drs
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Julie, Thank you for taking the time to provide your positive feedback about Billinge Medical Practice. We have made many changes over the last 12 months, and it is very much appreciated that this has been recognised. It’s great that you’ve been able to secure appointments quickly and feel that you have trust and are supported by the clinicians and practice staff. We have shared your feedback with the whole team, and it is very much appreciated. Thank you Julie Ryan Practice Manager
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Review titled Friendly helpful team
Rated 5 stars out of 5
by Rachel - Posted on 21 January 2025
I don't visit the doctors often, so was expecting stereotypical waiting times and rushed appointments. I got anything but. A really friendly helpful team and a doctor who listened and understood my needs. Much appreciated. Thank you.
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Rachel, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. At Billinge Medical Practice, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Excellent Practice
Rated 5 stars out of 5
by Karen Hatch - Posted on 28 January 2025
Has my first appointment in 2 years on Monday brilliant consultation. Thorough examination and a clear next steps, prescribed my medication during my visit, ready immediately afterwards. Such a pleasure to return to great NHS standards, we are very lucky to have this outstanding Practice in our village. Cannot recommend this Practice more
Visited January 2025
Review titled Billinge Medical Practice
Replied on 05 February 2025
Dear Karen, Thank you for taking the time to leave such positive feedback and recommendation about Billinge Medical Practice. We are delighted that the changes that we have made over the last 12 months have been recognised and has made such a positive difference to your experience and that our team has been able to support you and ensure your needs were met. It's our priority to make every patient feel cared for, and we are pleased to hear that everyone from our receptionists to our clinical team has made a positive difference during your visit. Your kind words mean a lot to us, and we have shared your feedback with the entire team, and it is very much appreciated. Thank you Julie Ryan Practice Manager