Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Billinge Medical Practice.
Reviews
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Review titled Very thorough
Rated 5 stars out of 5
by David Lilley - Posted on 30 April 2025
The doctor checked all possibilities for my condition and arranged the relevant tests. This gives me confidence that any issues will be properly identified and dealt with.
Visited April 2025
Billinge Medical Practice has not yet replied.
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Review titled Helpful practice
Rated 5 stars out of 5
by Mary Clarke - Posted on 25 April 2025
Polite, pleasant & efficient receptionists answered query & actioned immediately. Surgery returned my call within 5 minutes & go pharmacy rang when promised.
Visited April 2025
Billinge Medical Practice has not yet replied.
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Review titled Caring Practice
Rated 5 stars out of 5
by Janet Cross - Posted on 25 April 2025
I needed to see a gp on the 24th April. I wanted to see a specific gp. Not only was that granted, but I had an appointment within 3 hours. The Dr was very caring, thorough, empathetic, and I was given the time to discuss everything necessary without being rushed. Going as far as to continue looking into my case after the consultation. I am amazed at the turn around of the practice in such a short time. I can always get an appointment and I have always received the help I have needed. I have noticed if a dr isn’t around to pick test results up, another dr will deal with it so there is continuity and it isn’t overlooked. I have gone from despairing for our practice a couple of years ago, to promoting it to people who are struggling in their practices like we once did. For the first time in a long time I feel I am in safe hands with the present team of dr’s and staff at Billinge Medical Practice.
Visited April 2025
Billinge Medical Practice has not yet replied.
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Review titled Much improved practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2025
Appointment on time. I was listened to and given a choice of treatment options available and the possible outcomes. A referral was made for an x Ray while in the appointment. Results promised within 10 days.
Visited April 2025
Billinge Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2025
All the staff at the practice were very helpful, friendly & knowledgeable. I felt I received the best service available.
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Patient, We are very grateful that you have took the time out to provide us with your positive review about Billinge Medical Practice. We always strive to provide the best service and customer care to all our patients and such positive comments help to further motivate the team to continue their good work and improve morale. Your feedback has been shared with the whole practice team and is very much appreciated by everyone. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Good treatment
Rated 4 stars out of 5
by Kevin Oakes - Posted on 04 April 2025
I phoned for an appointment which was given for the same day I didn’t have to wait when arriving at the surgery The doctor was extremely helpful and understanding
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Kevin, We are delighted that our team has been able to support you and ensure your needs were met. It's our priority to make every patient feel cared for, and we are pleased to hear that everyone from our receptionists to our clinical team has made a positive difference during your visit. Your kind words mean a lot to us, and we will share your feedback with the entire team. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Use of Patchs
Rated 4 stars out of 5
by Maclure - Posted on 04 March 2025
I had incurred a non emergency sporting Injury which over a few days gave me cause for concern. I obtained an appointment via Patchs and was seen at the earliest opportunity (a few days). I booked in and was called to the treatment room in less than 5 mins. The injury was assessed and I have been referred for a further examination by a staff member with specific knowledge of the type of injury I have. I feel reassured and since it is not an emergency I am content with the procedures. All very simple to use and it has worked for me
Visited March 2025
Review titled Billinge Medical Practice
Replied on 18 March 2025
Dear Patient, Thank you for taking the time to share your positive experience with us. Your review is very much appreciated. We’re so pleased to hear that the service we provided made a difference for you. Your satisfaction is our top priority, and your review reaffirms the hard work the whole team put in every day. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Much improved practice
Rated 4 stars out of 5
by Anonymous - Posted on 19 February 2025
Managed to obtain an appointment on the day which never happened previously, the Dr was very thorough and helpful.
Visited February 2025
Review titled Billinge Medical Practice
Replied on 19 February 2025
DFear Patient, Thank you for taking the time to provide your positive feedback about Billinge Medical Practice. It’s great that you’ve been able to secure appointments quickly and it is always good to hear that patients feel supported and have been treated in a friendly, professional and empathetic way by our clinicians and staff. Your feedback has been shared with the practice team and is very much appreciated. Thank you Julie Ryan Practice Manager
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Review titled Practice delivery
Rated 4 stars out of 5
by Anonymous - Posted on 12 February 2025
I haven't used my GP practice for anything other than vaccinations. So when I needed to call for an urgent appointment it was with a bit of anxiety but it was soon relieved as receptionist was understanding and patient as I had real difficulty in talking. A said urgent appointment was made for the relevant person ie a Dr! He was kind reassuring and treated me with respect and understanding in a caring manner. Hopefully I will improve in the days to come and won't require the service for any length time again.
Visited February 2025
Review titled Billinge Medical Practice
Replied on 12 February 2025
Dear Patient, Thank you for taking the time to leave such a positive review of Billinge Medical Practice. We are delighted that our team has been able to support you and ensure your needs were met. It's our priority to make every patient feel cared for, and we are pleased to hear that everyone from our receptionists to our clinical team has made a positive difference during your visit. Your kind words mean a lot to us, and we will share your feedback with the entire team. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Happy with appointment
Rated 5 stars out of 5
by Hazel Davies - Posted on 11 February 2025
Very happy with the result of my visit. GP was helpful, considerate and clear. He explained what my best options were and gave me a couple of options. Thank you
Visited February 2025
Review titled Billinge Medical Practice
Replied on 11 February 2025
Dear Hazel, Thank you so much for taking the time to provide your positive feedback about Billinge Medical Practice, especially regarding our GP. We always strive to provide the best possible service to all our patients, and it is lovely when this is recognised in such a positive way. I have shared your comments with the whole practice team, and it has been greatly appreciated by everyone at the practice. Thank you Julie Ryan Practice Manager