Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 4 stars out of 5
by Andrew Kearns - Posted on 30 January 2025
My first time at this practice, I found the staff to be helpful and the d9ctor to be very calming , the self check in is simple and the experience was made very stress free
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 03 February 2025
Dear Andrew, Thank you for your lovely feedback! We are pleased to hear that your first visit was stress-free and that our staff and doctor made you feel at ease. We appreciate you taking the time to share your experience! Kind Regards, Julie Taylor - Operations Manager
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Review titled Reassuring Visit
Rated 5 stars out of 5
by Anonymous - Posted on 07 January 2025
I hadn't had cause to visit the surgery for a GP appointment for over eight years so I was a little apprehensive about my visit. However my consultation was conducted in a friendly but business-like manner which put my mind at rest and a further hospital appointment was arranged quickly through the NHS app. Many thanks.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 07 January 2025
Dear Patient, Thank you for your feedback! We are pleased to hear that your visit was comfortable and reassuring. It is good that we were able to quickly arrange your follow-up appointment. Your trust means a lot to us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick appointment
Rated 4 stars out of 5
by Ivor Watkins - Posted on 04 January 2025
I had a problem with my urine, which worried me, so I telephoned the surgery and was given an appointment the same day. The Dr suspected an infection in my urine system. A prescription was organised directly with the pharmacist .
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 06 January 2025
Dear Ivor, Thank you for sharing your experience. We are pleased we could assist you promptly and address your concerns. It is good to hear the process was smooth, and we hope you are feeling much better now. Kind Regards, Julie Taylor - Operations Manager
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Review titled Really excellent, authentic and thorough GP experience
Rated 4 stars out of 5
by David McKinlay - Posted on 31 January 2025
This is the third time I have seen this particular GP and on each occasion the experience has been excellent. During my last consultation I found the doctor to be extremely engaging, highly authentic and very considered. He was especially attentive which, combined with his great listening skills, is exactly what you would hope for when seeing your GP. Throughout each of my consultations the doctor has been curious, open and very thorough in his approach.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 03 February 2025
Dear David, Thank you for your thoughtful feedback. We are pleased to hear that you have had consistently positive experiences with the GP. We appreciate you taking the time to share your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Heidi - Posted on 25 January 2025
Quick, efficient and friendly. I was well taken care of, felt like I was being heard and was in and out In great time, no long waiting.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 27 January 2025
Dear Heidi, Thank you for your feedback! We are pleased to hear you felt heard and well cared for, with everything running smoothly and efficiently. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Disappointing doctors appointment
Rated 2 stars out of 5
by Anonymous - Posted on 04 January 2025
Having spoken to a lovely doctor on the phone on Friday 20th December and prescribed medication, I was booked in for a follow up due to my medical and family medical history. Unfortunately, when I attended on 3.1.25 the doctor didn’t know my history, spent time reading my notes to just tell me to keep an eye on my symptoms and come back if they change! No examination and then asked me to confirm my name. Left feeling like I had wasted their time.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 07 January 2025
Dear Patient, Thank you for sharing your experience, and we are sorry to hear that your visit did not meet your expectations. We understand how important it is for your medical history to be thoroughly reviewed, and we apologise for any frustration caused. Your feedback is valuable, and we will work to ensure a more thorough approach moving forward. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great GP
Rated 4 stars out of 5
by Angela Crawford - Posted on 28 January 2025
I really felt listened to. Clear plan was made about my treatment and I was made to feel at ease. I am new at the practice and so far a very positive experience
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 29 January 2025
Dear Angela, Thank you for your lovely feedback! We are pleased to hear that you felt listened to and supported. It is good to know your experience at the practice has been positive so far. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good care
Rated 4 stars out of 5
by Anonymous - Posted on 09 January 2025
I saw the same practitioner twice and she was very helpful and responsive to my needs. Booking the appointment, once I'd learnt the procedure, was within a good timeframe of when I wanted it.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 13 January 2025
Dear Patient, Thank you for your positive feedback! We are pleased to hear that your experience with the practitioner was helpful and that the appointment booking process worked well for you. We appreciate your support. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick and efficient nursing
Rated 5 stars out of 5
by Philip Petkins - Posted on 28 January 2025
I had an outer ear infection quickly diagnosed and treatment prescribed. Quickly got my appointment and treatment
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 29 January 2025
Dear Philip, Thank you for your feedback! We are pleased you were seen quickly and received the treatment you needed. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Natalie - Posted on 24 January 2025
Great care received from practice nurse who was friendly, helpful and went out her way to help me with other medical issues I didn’t come in for.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 27 January 2025
Dear Natalie, Thank you for your lovely feedback! We are pleased to hear our practice nurse provided such friendly and helpful care, going above and beyond to support you. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager