Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2025
The service I received was excellent and very satisfactory. The GP that attended to me was very professional. The Nurse who took my blood sample was extremely professional and made me feel comfortable and at ease.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 07 January 2025
Dear Patient, Thank you for your positive feedback! We are pleased to hear that both the GP and nurse provided you with professional and comfortable care. Your satisfaction is important to us, and we appreciate you sharing your experience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient and helpful
Rated 4 stars out of 5
by John Lewis - Posted on 26 January 2025
Follow up with a GP who gave really helpful advice and treatment. Quiet and calm reception, appointment time met and no delays. My only frustration was the prescription service - I’m still waiting 4 days later for what must be a very common treatment. What happened to walking straight to the pharmacy with a piece of paper?
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 27 January 2025
Dear John, Thank you for your feedback. We are pleased to hear the GP provided helpful advice and that your appointment ran smoothly. Regarding your prescription, on checking it was processed promptly on our end, but we have sent you a separate message with more details. If you need any further assistance, please do contact us. Kind Regards, Julie Taylor, Operations Manager
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Review titled Such an improved practice
Rated 5 stars out of 5
by Julia Wyatt - Posted on 28 January 2025
Saw the doctor on time who was very professional and caring to my needs. Came away feeling hated for.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 29 January 2025
Dear Julia, Thank you for your kind review. We are pleased to hear that you had a positive experience and felt well cared for. Your feedback means a lot to us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Doctor
Rated 5 stars out of 5
by Debbie Mayger - Posted on 07 January 2025
Dr C was friendly and helpful and is a credit to the practice. I was seen on time and didn’t feel rushed, I left feeling confident and reassured
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 07 January 2025
Dear Debbie, Thank you for your kind feedback! We are pleased to hear that Dr. C made you feel confident and reassured. It is good to know that your appointment was timely and that you received the care you needed. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2025
Answered all my questions fully and took time to explain things to me. Left the appointment feeling very reassured.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 13 January 2025
Dear Patient, Thank you for your kind feedback! We are pleased to hear you left the appointment feeling reassured and that your questions were fully answered. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent & efficient
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2025
Got a quick appointment Sorted all my concerns Happy and knowledgeable Everyone polite and respectful
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 13 January 2025
Dear Patient, Thank you for your lovely feedback! We are pleased to hear that you had a quick appointment and felt your concerns were addressed. It is good to know you found our team knowledgeable, polite, and respectful. We really appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled follow up appointment
Rated 5 stars out of 5
by S Morris - Posted on 11 January 2025
After seeing the GP in November feeling unwell but not sure why, I returned to the surgery for a follow up appointment. I felt heard and was again able to voice my concerns. I was reassured and I felt that I was given time to talk through my symptoms. The medication was working and I was given further advice and information on how much I could use safely. Which helped me to understand why I might not be feeling back on top form just yet. This gave me further reassurance that I was improving but maybe a bit more time was needed before I would feel like myself. Many thanks
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 13 January 2025
Dear S Morris, Thank you for sharing your experience! We are pleased to hear that you felt heard and supported during your appointments. We are glad to see the medication is helping, and we are here if you need any further support. Wishing you continued improvement and good health! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 5 stars out of 5
by Angela - Posted on 15 January 2025
I find that going to the surgery to make appointment is better than ringing them. Good follow up with text messages to remind you of appointment day/times.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 16 January 2025
Dear Angela, Thank you for sharing your experience! We are pleased you find the in-person booking process convenient and appreciate the text reminders. Your feedback helps us continue improving our services! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Emma - Posted on 16 January 2025
Bright and welcoming practice, clean and tidy with a simple checking in system. Welcomed by the doctor and made to feel our appointment was worth coming in and good follow on guidance. There was no rush and I feel very happy with the Doctor's response.
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 20 January 2025
Dear Emma, Thank you for your lovely review. We are pleased you found the practice bright and welcoming and that your appointment was a positive experience. It is good to hear the doctor made you feel valued and provided helpful guidance. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
Easy to sign in, only waited 10 minutes to be seen and doctor was friendly and sorted problem out, always easy to make appointments
Visited January 2025
Review titled Beversbrook Medical Centre
Replied on 03 February 2025
Dear Patient, Thank you for your feedback! We are pleased to hear you had a smooth and efficient experience. It is good to know that the doctor was able to help and that booking appointments is easy for you. We appreciate your kind words! Best Regards, Julie Taylor - Operations Manager