Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really efficient practice
Rated 5 stars out of 5
by Tracy Brown - Posted on 05 March 2025
I did an econsult and was contacted via text with a date that the doctor would be contacting me. I discussed my issue with the doctor who listened and amended my prescription promptly. I was happy with this outcome.
Visited February 2025
Review titled Beacon Medical Group
Replied on 14 March 2025
Dear Tracy Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Always great service
Rated 5 stars out of 5
by Richard Croft - Posted on 26 February 2025
It is so easy to criticise so I am happy to praise Beacon Medical Group. I have been with them for around 16 years, used them recently for Sciatica and had good advice and prompt interventions and good support. My whole family is with the group and we are all very pleased to be with this Practice.
Visited February 2025
Review titled Beacon Medical Group
Replied on 27 February 2025
Dear Richard, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Good Doctors
Rated 4 stars out of 5
by Catherine Hunt - Posted on 12 February 2025
I use this practice because I have full confidence in my Doctor. Having confidence in someone who takes your health seriously is my priority. The online forms and waiting to get an appointment is not great.
Visited February 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Catherine, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Wonderful consultation
Rated 5 stars out of 5
by David r brown - Posted on 09 February 2025
Everything explained in detail thorough examination friendly and easy with great follow up good advice given with excellent sugestions
Visited February 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Mr Brown Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Beacon in the darkness
Rated 5 stars out of 5
by Robin Ainsworth - Posted on 22 January 2025
Useful assessment by the Fcp Physiotherapist. She gave helpful link to easy at home exercises and advice for submitting a self referral. Reassuringly, acknowledgement already received that I have been placed on their waiting list for treatment.
Visited January 2025
Review titled Beacon Medical Group
Replied on 24 January 2025
Dear Robin, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Practice ok
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2025
Very good service I had with nurse for my appointment didn't have to wait lo g my appointment time running on time nurse was hopefull and very friendly explain everything with my injection and wad gentle didn't feel a thing and afterwards explain what I feel like and I would be contacted in 6 months for my run up injection so very happy with the service that I was pervided and signing in on the automatic service was easy and very easy to follow I woul recommend beacon practice to anyone that needs to sign in with a doctor
Visited January 2025
Review titled Beacon Medical Group
Replied on 15 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience and our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Slow start, fast results
Rated 4 stars out of 5
by Anonymous - Posted on 22 January 2025
I requested an e-consolte as I could not find a heading for my questions online. I went into Beacon Medical on Mudgeway, Plympton and they arranged a call back. I was expecting a day or two, but it was over 2 weeks that I had to wait. The day of the consolt the doctor, from South Africa, called and was very helpful, arranged everything "blood tests" the next day. The following day I had my results, which was a great relief. All in all, a great result, but a very slow start.
Visited January 2025
Review titled Beacon Medical Group
Replied on 24 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience, with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great service
Rated 4 stars out of 5
by George Arnison - Posted on 29 January 2025
Very happy with recent service: had a phone call from my GP the day after I requested a consultation on the NHS App. This was followed up with an in person appointment at the surgery a couple of days later, and a subsequent X-ray appointment at Derriford Hospital only a couple of days after that. My GP was very easy to talk to and helpful.
Visited January 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Mr Arnison Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Very efficient
Rated 5 stars out of 5
by Christine Axten-Hookway - Posted on 29 January 2025
Receptionists always helpful. Doctor called when promised was really helpful with information he passed on to me. Left me feeling satisfied
Visited January 2025
Review titled Beacon Medical Group
Replied on 29 January 2025
Dear Christine, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience and our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Can't get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 29 January 2025
Phoned to make an appointment for an asthma review and another appointment for a diabetes review. Only offered one day for each and I couldn't make it. They only do appointments 3 weeks in advance. I was unable to make a suitable appointment. Some of the receptionists that work there are like Adolf H.
Visited January 2025
Beacon Medical Group has not yet replied.