Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great knowledge base
Rated 5 stars out of 5
by Victor - Posted on 26 February 2025
Dr had compassion and empathy. The doctor called checking my condition and showed just right amount of empathy and kindness. Great work I cannot recommend enough.
Visited February 2025
Review titled Beacon Medical Group
Replied on 27 February 2025
Dear Victor, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Poor reception
Rated 2 stars out of 5
by Elaine Boardman - Posted on 05 February 2025
Complete lack of confidentiality at the desk. Reception staff showed a lack of empathy. I supplied my telephone number at reception instead of phoning a 94 year old. However the clinicianstill rang her and she didn’t understand what they were saying. Maybe more training needed in dealing with the elderly. Quite a quick response to the econsult though
Visited February 2025
Beacon Medical Group has not yet replied.
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Review titled Lack of care
Rated 3 stars out of 5
by Karen Lesley Triscott - Posted on 10 April 2025
I got a text to say my 87 year old mum had to have a medication review I took her to Windsor house for bloods as requested and she had to do a urine sample that was 2 months ago no review of medication at all not seen either surely a lady of her age deserves better
Visited February 2025
Beacon Medical Group has not yet replied.
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Review titled Fast response
Rated 4 stars out of 5
by Anonymous - Posted on 05 February 2025
Had issues with normal prescription, item was unavailable from pharmacy, surgery pharmacist phoned gave us alternative and was sent down same day.
Visited February 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2025
Made an online contact to see my GP, the service was seamless and GP as always excellent, felt listened too and all aspects of the consultation was a two dialogue resulting in a good solution for my condition
Visited February 2025
Review titled Beacon Medical Group
Replied on 26 February 2025
Dear Patient Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2025
Not my usual GP surgery, but easy to find, easy to park, quiet, clean and welcoming reception/waiting area. Only a couple minutes wait after scheduled appointment time, but my routine appointment was friendly, easy, I was made to feel comfortable and relaxed, all round very efficient.
Visited February 2025
Review titled Beacon Medical Group
Replied on 20 February 2025
Dear patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Thorough consultation
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2025
I had to wait about 10 Days for an appointment, but my consultation with Doctor was very thorough, and I was able to be seen about my problem as well as asking some questions on general health.
Visited February 2025
Review titled Beacon Medical Group
Replied on 26 February 2025
Dear Patient Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great practise
Rated 5 stars out of 5
by Harry Bell - Posted on 26 February 2025
Got me in on the day. My doctor was fantastic. Everything was explained to me in great detail and I received a text afterwards outlining Everything I needed to know!
Visited February 2025
Review titled Beacon Medical Group
Replied on 27 February 2025
Dear Harry, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Prompt service & very professional
Rated 4 stars out of 5
by Stewart - Posted on 12 February 2025
I needed help recently & the doctor immediately sorted out an emergency consultation with the specialists at the hospital. Very happy with the service provided.
Visited February 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Stewart, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Attended for vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2025
Not my usual practice Attended for vaccination Lovely friendly reception coping with many tasks Friendly efficient Sister who explained things clearly prior to the injection
Visited February 2025
Review titled Beacon Medical Group
Replied on 26 February 2025
Dear Patient Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group