Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great GP
Rated 4 stars out of 5
by Mollie Champion - Posted on 20 March 2025
I saw my registered GP for the first time. She was very kind, polite and thorough. I felt like the appointment was relaxed, she explained things very well and was reassuring too. I’ve experienced other practices in the past where you feel rushed or not taken seriously, but this is definitely not the case here. Thank you!
Visited March 2025
Review titled Beacon Medical Group
Replied on 21 March 2025
Dear Mollie Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Extremely thorough
Rated 5 stars out of 5
by Diane Cahill - Posted on 19 March 2025
My doctor was very helpful and thorough and kind. Had follow up calls after my treatment. Nothing is too much trouble for him . Have been with my doctors for approximately 48yrs and always been treated very well.
Visited March 2025
Review titled Beacon Medical Group
Replied on 21 March 2025
Dear Diane, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 March 2025
Although my problem is on it's way to being sorted thanks to the staff and doctor concerned I found the process a bit long winded.
Visited March 2025
Review titled Beacon Medical Group
Replied on 26 March 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled It was a nice Practice before Covid!
Rated 4 stars out of 5
by Lynne - Posted on 30 April 2025
When will Beacon Medical Centre open up its doors again? I’ve not seen a doctor since before Covid, not only that it’s so hard communicating with a iPad in the middle of a waiting room! I’m a pretty savvy 70 year old, goodness knows it must be so difficult for the very elderly. Even harder trying to phone, the receptionist are so lovely, & doctors do phone back eventually. But it’s not the same as a face to face appointment, something needs to be changed. And I’ve been will this surgery for over 40 years!
Visited March 2025
Beacon Medical Group has not yet replied.
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Review titled Speedy assistance
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2025
I rang the surgery and the call was picked up on the automated system. I was third in the queue but the call was answered within a minute. The receptionist listened to my concerns and said that a member of the medical team would contact me. I had a text message telling me of the next steps within 3 hours. Then my prescription was issued to my local Boots store. So within 6 hours of speaking the the surgery, I had a prescription in my hands. Very pleased with the outcome.
Visited March 2025
Review titled Beacon Medical Group
Replied on 03 April 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Informative
Rated 4 stars out of 5
by Anonymous - Posted on 20 March 2025
Received updated information, checked how things are going and impact on health, went through medication, very informative.
Visited March 2025
Review titled Beacon Medical Group
Replied on 21 March 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Easy to find locations
Rated 3 stars out of 5
by Anonymous - Posted on 13 February 2025
As there are many branch practices it was easy to find/park for the appointment. Doctor was helpful and understanding
Visited February 2025
Review titled Beacon Medical Group
Replied on 20 February 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Fast response
Rated 5 stars out of 5
by Lorraine Byrne - Posted on 20 February 2025
Whilst on holiday in the far east, I had diarrhea, an allergic reaction to food I'd eaten, after consulting ships doctor, blood tests revealed very high levels. Upon returning to uk, I put all this in an econsult. I have been very impressed with the speed and efficiency of the service I have received from my GP, both physically seeing me in the surgery and also arranging all the necessary tests. The blood results were uploaded very quickly to my NHS app and I received a text from the doctor letting me him his initial thoughts. I have received this morning a text from my doctor saying I have a gallstone ans thickening of my gallbladder wall and he recommended me to have another blood test in 2 weeks to check the levels were still coming down. I would like to speak to the doctor, to find out what needs to be done about the gallstone ans thickening gallbladder wall and how I can be tested to find out what I am actually allergic to, so that I can avoid it in future. Apart from this, I have been very impressed with the service I have received. It is much appreciated.
Visited February 2025
Review titled Beacon Medical Group
Replied on 20 February 2025
Dear Lorraine, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Speedy referral following worrying symptoms
Rated 4 stars out of 5
by Anonymous - Posted on 26 February 2025
Referred for two week wait gynae appointment following onset of new problems. From initial e consult I had a telephone call the same day
Visited February 2025
Review titled Beacon Medical Group
Replied on 26 February 2025
Dear Patient Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Good experience of GP practice
Rated 5 stars out of 5
by Tim Blackham - Posted on 12 February 2025
I recently used the on line booking service and the provision of providing rrsult feedback and the addition of more medication, the aevice was easy and simple to use, the only part I think which could be speeded up is the return in the response of a consultation between the practice and recipient, the time was 2 weeks in which not great for a response for an appointment which in theory you have no control over, other than that a great service by the practice and all the various practioners doctors and staff.
Visited February 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Mr Blackham Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group