Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and heelpful
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
New medication prescribed by consultant was issued quickly after emailing practice, Flu and Covid injections easy to book and appointment system very efficient
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Long wait but helpful
Rated 3 stars out of 5
by Anonymous - Posted on 16 October 2024
Had to wait 3 weeks for a call back. Which felt time sensitive. My partner got a hospital referral for appointment and results before my call back. However Dr was helpful when I spoke to them
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. Beacon Medical Group
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
I received a call back for my issue on the day that they said they would contact me, the GP was very understanding and kind and made me feel comfortable.
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Online service very good and efficient
Rated 4 stars out of 5
by Sandy wesson - Posted on 17 October 2024
I contacted re my suspected UTI was very impressed how easy to write what I wanted compared to my last experience as all in categories and did not have to write unnecessary things . Response efficient then when infection returned I had a similar easy experience- Thanks so much . Feel how it is now displayed online so much user friendly. Appears a lot of thought has gone into it . Also response time very good and appropriate to what I was asking .
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Good this time
Rated 4 stars out of 5
by Anonymous - Posted on 16 October 2024
Had the flu and covid vaccination, the whole process was very quick and efficient. Staff were informative and carried out the procedures very professionally.
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Supportive practice
Rated 5 stars out of 5
by Jackie hack - Posted on 16 October 2024
I went for a cortisone injection in my knee but the physio was concerned about 2 lumps in my leg, she called a Dr and he confirmed I had phlebitis and couldn't have injection. Although I was disappointed, the care and concern I was shown was gratifying.
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Good Service
Rated 5 stars out of 5
by R.Bounds - Posted on 30 October 2024
Treated with respect and dignity, with a dash of humour. Process explained. A very light touch from the nurse involved in removing my staples.
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your appointment with a practice nurse . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Very organised
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
I went for my flu and covid injections. After registering my name at reception I was told where to queue. I waited less than 5 minutes and sent to room 4. Injections were carried out (painlessly actually)! and I was out within 6 minutes
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Immediate Response
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
After xray called by GP who arranged same day meeting. Detailed and fully informed discussion and examination with immediate treatment. Excellent in every way including a way ahead.
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Well organised vaccinations session
Rated 5 stars out of 5
by Debra - Posted on 16 October 2024
Easy to book, received reminders, well organised on the day with booking in and then leaving the building.
Visited October 2024
Review titled Beacon Medical Group
Replied on 03 January 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on our service. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group