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Appledore Integrated Medical Centre - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Angel receptionist

    Rated 5 stars out of 5

    by Donna - Posted on 21 February 2023

    I can’t praise the lady enough. I’ve once again gone in tonight struggling with a bereavement and unexpected pregnancy - and the receptionist was just so kind. There’s knowing your job and then there’s just being a good human. This lady is both. Thank you so much for caring enough to give me five minutes of your time, a shoulder to cry on and some help. It says you won’t publish it if I name her- so that’s a shame (4 letters and starts with j!) thank you - this lady and practise is super!

    Visited February 2023

    Report as unsuitable

    Review titled Appledore Integrated Medical Centre

    Replied on 28 November 2023

    Dear Donna Thank you for taking time to leave such lovely feed back. I am sorry for your loss & send my condolences to you & your family. I will share your comments with the Dr's & Staff at our next meeting. Thank you again. Jill Keeble-Smith Practice manager

    Report as unsuitable

  2. Review titled Practitioners do not care

    Rated 1 star out of 5

    by Anonymous - Posted on 12 January 2023

    I've been struggling with my mental health from few months. Getting through to them is just impossible, doctors appointments when finally happened were just horrible experience. No one cares, no one asks how are you feeling, you are just another number on their list and the longest conversation I had was just over 2 minutes with avarage lasting for less then a minute. How possibly can you be assessed in 2 minutes phone call? 0 out of 5

    Visited January 2023

    Report as unsuitable

    Review titled Appledore Integrated Medical Centre

    Replied on 28 November 2023

    Dear Patient, Thank you for taking time to leave us feedback. I am very sorry that you had a horrible experience, that you struggles to get an appointment & you felt that no on cares. I sincerely apologise that you were left to feel that way. If you would like to contact me directly to discuss your raised concerns. Please send your email to apple.admin@nhs.net. Please again accept my apologies. Jill Keeble-smith Practice manager

    Report as unsuitable