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Viewing documents - NHS App help

You can use the NHS App to view documents from your GP surgery.

To view your documents:

  1. Select GP health record.
  2. Read through the important notice about your GP health record and select continue.
  3. Select Documents.

In this page you can see documents added by your GP surgery, such as:

  • referral letters
  • discharge documents
  • reports from scans
  • Images you’ve shared with your GP surgery
  • letters from your hospital sent to your GP surgery

Previewing and downloading your documents

Some documents cannot be previewed within the NHS App and will need to be downloaded to your device to view.

For Apple devices, Apple has a guide on viewing and managing files on your device.

For Android devices, Android has a guide on finding and opening files on your device.

When you download a document, it becomes your responsibility to keep it private. If you share your device with someone else, or if you’re using a public computer (like in a library), other people might be able to see your health information.

To protect your privacy, only download medical documents onto a device that only you can access. If you’re using a shared device, make sure to delete any downloaded files before you log out of the device.

Unavailable documents

Some documents may show as being unavailable in the NHS App. Contact your GP surgery to request these documents.

Incorrect or missing information

If any information in your documents is incorrect or missing, contact your GP surgery.

Related guidance and support

Find out more about tests and treatments.

View more information about conditions.

Page last reviewed: 2 January 2026
Next review due: 2 January 2026