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Help and financial support while you're self-isolating

Staying at home (self-isolating) can be difficult, but it's important to stop coronavirus (COVID-19) spreading to other people.

Help and support is available while you're at home.

Help with everyday tasks from an NHS volunteer

NHS Volunteer Responders can help with things like:

  • collecting shopping
  • collecting medicines and prescriptions
  • phone calls if you want to chat to someone

Call 0808 196 3646 (8am to 8pm, everyday) to arrange help from a volunteer.

Financial support if you cannot work

Tell your employer if you cannot work while you're self-isolating.

They should tell you if you're covered by their sick leave or special leave policy.

If you cannot get sick pay from your employer, you might be able to get Statutory Sick Pay or another type of financial support.

If you're on a low income and you're asked to self-isolate by NHS Test and Trace, you may be able to get a £500 Test and Trace Support Payment.

Get an isolation note to give to your employer

You can get an isolation note to send to your employer as proof you need to be off work.

You do not need to get a note from a GP.

Page last reviewed: 20 November 2020
Next review due: 27 November 2020