Modality Hillcrest Surgery

0121 373 1885 9 Twickenham Road, Kingstanding , Birmingham, West Midlands, B44 0NN

4 out of 5 stars

Based on 8 ratings for this GP surgery


  • NEW *Extended Access Hub"


New clinical computer system at your GP Practice

Update 15 December 2018

Over the past month all of our local Practices have migrated to a new clinical computer system called SystmOne.

This has been a major change for your Practice team and we would ask for your help, support and understanding over the next few weeks.

We will all be moving at a slightly slower pace to ensure we continue to offer a safe service as we work with the new system and transfer all of the letters and important information we had to manually process during the migration period. 

At this time, we would ask that you work with our staff as they get used to a better clinical computer system with greater functionality.

Online Access

We are sorry if you have experienced any delays or problems accessing online services whilst we have been changing our system.

I always used to have online access to book appointments and request repeat prescriptions. What do I need to do to carry on doing this?

If you had access to the Patient Access system and you wish to continue using online services please call into the surgery in person for your log in details for ‘systmonline’. 

I have already requested log in details by email, when will I receive them?

We are working through all of the requests received by email as quickly as possible.  This involves us manually creating new log in details for patients who previously had a Patient Access account. 

If you need access to the new system urgently and have not yet received your log in details please ask at the reception desk for this to be done while you are there.

I would like online access but have not used it before. How do I register?

To register for online access for the first time, please visit your surgery and our Patient Services Assistants will be pleased to help you. Please bring photo ID (passport or driving license) and proof of your address.

Thank you once again for your patience.

Opening times

Reception times

Monday 08:00 - 18:3018:30 - 20:00
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 07:30 - 18:30
Saturday Closed
Sunday Closed


Monday 08:00 - 18:3018:30 - 20:00
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 07:30 - 18:30
Saturday Closed
Sunday Closed

Out of hours

When the practice is closed please call - NHS111

Last verified on 03/01/2018

Additional information

Extended hours surgery is available at our TWICKENHAM ROAD SITE on: Monday from 6.30-8.00 (Pre-booked appointments ONLY) Friday from 7.30-8.00am (Pre-booked appointments ONLY)


  • Dr Krishna Kanhaiya
  • Dr Bhupinder Rai
  • Dr Amro Maarouf
  • Dr Dilsher Singh
  • Dr Bijal Okafor
  • Dr Rupesh Jha
  • Dr Dilsher Singh

To read more about us and to find other staff members please view our staff page.

GPs at this practice

5 male and 2 female GPs

Additional languages spoken

Hindi, Bengali, Punjabi, Tamil, Urdu

Other branches

This practice is part of a practice group.

This practice is part of a practice group.

Hillcrest Surgery has two sites.

Our Main Site is based at 9 Twickenham Road, Kingstanding B44 0NN

Our Branch Site is based at 6 Dyas Road, Great Barr, B44 8SF

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

NEW *Extended Access Hub"

Extended Access Hub

We now offer appointments at the locality extended access hub located at the Oaks Medical Centre, Shady Lane, Birmingham.  Appointments can be booked at the practice for this service and appointments are available from monday to friday 6.30-8.00pm and Saturday and Sunday morning.

Associated document

extended access appointments.pdf (.pdf, 371.83 KB)

Last updated on 04 October 2018.

Key facts

Registered patients


Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

71%Patients recommend this practice. 24 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Delighted patient

People have a tendency to write to complain yet never think of saying thank you. I cannot thank the doctors and nurses enough. I obtaine...

18 June 2018

As I have a number of health issues all are well coverd

I have had a x3 bypass, type 2 Diabetes and asbestosis. I am currently doing rehab to help with breathing. My doctor arranged for test...

17 May 2018

Excellent gp main lead

Excellent service patient care from the doctor cannot thank him enough for his expertise Manor and professional approach. He has helped m...

23 March 2018

What is happening to this surgery?

Twice in one day my two children(4 months and 2 years) have been refused access to direct medical treatment. My two year was diagnosed b...

17 October 2017

Not a good surgery ?!?

I've been with this surgery for nearly 4 years , due to busy life and been the closest to my house , didn't change yet , but if I find an...

15 September 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 16 December 2018.

Information supplied by NHS Birmingham And Solihull CCG